Reviews (266)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance bookkeeping efficiency by seamlessly integrating Shopify with Xero, syncing orders, payments, and payouts effectively. It supports complex tax scenarios and multi-currency transactions across multiple stores. The app is praised for its reliability and minimal service interruptions. Customer support is noted for its responsiveness and willingness to make custom adjustments based on feedback.

August 24, 2021

Great app, does the job well. Had a few little things that we needed support on (e.g. to customise a few little things like Company Name on an invoice in Xero rather than Customer Name) but support was very quick and helpful.

This Natural Life
Australia
Over 1 year using the app
September 28, 2023

Great app that really saves time. I have had a few sync issues with Shopify, and the reason for the sync failure hasn't been immediately obvious but Mahek in support was really quick in advising the issue and helping me resolve it. Thank you

Darkroom Chocolate
United Kingdom
Over 1 year using the app
Edited July 29, 2020

Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs.

The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.

Yoto
United Kingdom
Over 1 year using the app
Edited November 15, 2022

Hi
I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches.
I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service.
Many thanks!! Update Nov 22
Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service

Troubadour
United Kingdom
Over 1 year using the app
July 12, 2023

The initial setting up had some pitfalls due to our own circumstances, but the guides that Xero Bridge provide assist a lot. Customer support is prompt and helpful, and I appreciate the thoroughness of Abhi's assistance.

Narvi
Australia
Over 1 year using the app
Edited February 22, 2023

We've been using this app for two years now, and it does exactly what we need without fancy bells and whistles, which is to sync our Shopify invoices to Xero so that we can track our sales tax, merchant fees and income streams. We've needed a few custom tweaks along the way, and the communication with the Xero Bridge team has always been fast and excellent. We now have this app installed across three Shopify sites. Highly recommend!

Silver Antelope
Canada
Over 1 year using the app
Edited May 26, 2021

This is a great app as it helps to reconcile all Shopify transactions much quicker. I used to waste an incredible amount of time doing that manually. They also have outstanding support services. They help with personal changes patiently and in a timely manner. Their team is always happy to help in an efficient manner.

Oriana B.
Ireland
Over 1 year using the app
April 26, 2023

Works well and great backup help from their customer service team. Quick to reply and dont muck around.

Bootleg Food Co
New Zealand
Over 1 year using the app
May 27, 2022

excellent apps, great support and service. The team have helped me overcome issues within Xero promptly, highly recommend.

Subject 9 Australia
Australia
Over 1 year using the app
May 26, 2021

I used this app for quite a while. It works as exactly as I want and saves a lot of time. Their support response is incredibly fast! Highly recommended.

Jugglebox
Australia
Over 1 year using the app