Reviews (266)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance bookkeeping efficiency by seamlessly integrating Shopify with Xero, syncing orders, payments, and payouts effectively. It supports complex tax scenarios and multi-currency transactions across multiple stores. The app is praised for its reliability and minimal service interruptions. Customer support is noted for its responsiveness and willingness to make custom adjustments based on feedback.

January 11, 2020

These guys have been amazing with their support. Itis rare to find a company that actually wants to help you AND has the skill to do it

House of Dasein Kink Toys and Apparel
Australia
Almost 2 years using the app
October 11, 2021

I used this app to sync my Shopify website to Xero - I had tried 2 other apps prior with bad experiences. Xero Bridge by Parex have been very helpful with all my set up and I am so appreciative of the support they have given me. I have had the same tech support person replying to my daily queries, which I feel is a huge bonus as they really get to know what I am trying to achieve. I highly recommend their service and this app!!!

Playtime Threads AU
Australia
Almost 2 years using the app
November 22, 2019

I am so impressed with this app and the support. I needed help in a couple of areas the and team were quick and efficient to help and fix.
I highly recommend this app.

All Organic Store
Australia
Almost 2 years using the app
July 11, 2022

Excellent app. Easy to use. Customer service is quick and efficient. My setup was complex but they sorted it out without issue. I have come back to them a few times when I have changed my processes and they have updated it without concern.

Anthony's Diecasts
Australia
Over 1 year using the app
February 12, 2023

I'm not an expert in this area but was able to easily set up the integration with xero using this app and my accountant was very happy everything was feeding through correctly. When I had accidentally deleted a transaction in Xero, the Parex support was very quick and pushed the transaction back through to Xero again for me. I can recommend this app.

Axessorize
Australia
Over 1 year using the app
Edited August 17, 2021

Amazing customer service who helped me onboard from another app. They went above and beyond to help me. The app seems also very good so far. I can recommend it and I have tested 2 different apps before!

Rior Design
Ireland
Over 1 year using the app
August 10, 2023

Great service, especially the bespoke integration changes they have made for us on PayPal. The support team has always been very responsive and worked hard to meet our requirements with integration. The app itself works very well and we have had no issues given our transaction volumes are over 2000 per month.

self-portrait
United Kingdom
Over 1 year using the app
March 2, 2020

This was actually set up by my colleague who has a lot of knowledge regarding system integration so can't speak as to how easy/hard it was to put in place, however, since it has been set up it has been running perfectly well. I recently had to contact their software support team, as i thought i had changed a setting which would cause problems, and was pleasantly surprised that i was contacted within a couple of hours. Kumar emailed me and took me through the situation step by step which was very helpful. Would recommend.

iTip Handles
United Kingdom
Over 1 year using the app
July 5, 2022

Parex Bridge support staff have been nothing but prompt and concise with their support - even going above and beyond. I dealt with Mahek and am super happy with the support I received. Thank you!

Noel & Gladys
Australia
Over 1 year using the app
December 12, 2022

It syncs brilliantly with Xero. Any problems I've had have been sorted really quickly. I'm very impressed with it!

The Helpful Book Company
United Kingdom
Over 1 year using the app