The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This was actually set up by my colleague who has a lot of knowledge regarding system integration so can't speak as to how easy/hard it was to put in place, however, since it has been set up it has been running perfectly well. I recently had to contact their software support team, as i thought i had changed a setting which would cause problems, and was pleasantly surprised that i was contacted within a couple of hours. Kumar emailed me and took me through the situation step by step which was very helpful. Would recommend.
This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!
Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs.
The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.
Best app for connecting XERO to Shopify easily! I've used other apps and only had problems with them that cost us thousands of dollars to fix within our accounts in XERO. Not only is this app great, doing exactly what it should but by far comes with the best customer service I've probably experienced from any company to date. They always have gone above and beyond resolve all of our crazy issues that happen time to time doing the volumes that we do things are bound to have issues here and there and it's crucial to have a support team that jumps onto them and resolves them quickly which these guys do just that!
St. Augustine Loves Lions
I'm grateful for this app. The pricing is better than others and it's working perfectly. Support helped me with a tiny problem quickly. Thank you!
Update: March 4, 2020: Kumar was wonderful with some help I needed for a special situation. I'd give 10 stars if I could! Thank you, Kumar!
Ereada Far Infrared Amethyst Mats
I used this app to help me to reconcile Shopify transactions in XERO after the original app from Shopify stopped to function properly. It works well after the initial set up which demanded some small assistance with a couple of emails from Mr. Kumar - many thanks. The App does not help to reconcile transactions via Amazon payments, but I hope it will be able to do it once in the future. Now I have to manually add Amazon Payments commission into each deal through Amazon when I reconcile it in Xero. It should not be a big deal to automate it and I hope it will be done at one moment.
We have been using this app for our Shopify Xero feed. Very impressed so far. We had a small glitch which required some tech support and the help was incredible. It was a messy pice of work to resolve but we sorted it and the system is now working well. Highly recommend.
House of Dasein Kink Toys and Apparel
These guys have been amazing with their support. Itis rare to find a company that actually wants to help you AND has the skill to do it
CIGA Design UK
After setting this app up I have not had to revisit it. Invoices are created and reconsiled with one click. Perfect.
Green Group Collective NZ
Great app. Always syncs perfectly with Xero once you have it set up accurately. Great support team who have improved the app based on feedback. Always willing to help with any issues I had at set up. Made my job easier.