Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration between Shopify and Xero, effectively handling high volumes of transactions and complex setups. It's especially beneficial for Australian businesses due to its proficient management of tax rates. The customer service is commended for its quick response and professionalism. The app's versatility is noted, with capabilities to manage multiple Shopify stores, B2B invoicing, and diverse tax rates. It also resolves VAT and OSS issues for EU businesses, and manages Shopify payouts and foreign currency PayPal balances. It's seen as a comprehensive solution for businesses with varied needs and international operations.

Edited July 29, 2020

Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs.

The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.

Yoto
United Kingdom
Over 1 year using the app
Edited November 15, 2022

Hi
I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches.
I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service.
Many thanks!! Update Nov 22
Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service

Troubadour
United Kingdom
Over 1 year using the app
Edited February 22, 2023

We've been using this app for two years now, and it does exactly what we need without fancy bells and whistles, which is to sync our Shopify invoices to Xero so that we can track our sales tax, merchant fees and income streams. We've needed a few custom tweaks along the way, and the communication with the Xero Bridge team has always been fast and excellent. We now have this app installed across three Shopify sites. Highly recommend!

Silver Antelope
Canada
Over 1 year using the app
Edited May 26, 2021

This is a great app as it helps to reconcile all Shopify transactions much quicker. I used to waste an incredible amount of time doing that manually. They also have outstanding support services. They help with personal changes patiently and in a timely manner. Their team is always happy to help in an efficient manner.

Oriana B.
Ireland
Over 1 year using the app
May 27, 2022

excellent apps, great support and service. The team have helped me overcome issues within Xero promptly, highly recommend.

Subject 9 Australia
Australia
Over 1 year using the app
May 26, 2021

I used this app for quite a while. It works as exactly as I want and saves a lot of time. Their support response is incredibly fast! Highly recommended.

Jugglebox
Australia
Over 1 year using the app
July 28, 2020

This app does everything that I need it to and was very easy to set up. Customer support is super responsive and very helpful. I would definitely recommend this app for pairing your Xero with Shopify.

Eco Patch
Australia
Over 1 year using the app
Edited March 4, 2020

I'm grateful for this app. The pricing is better than others and it's working perfectly. Support helped me with a tiny problem quickly. Thank you!

Update: March 4, 2020: Kumar was wonderful with some help I needed for a special situation. I'd give 10 stars if I could! Thank you, Kumar!

St. Augustine Loves Lions
United States
Over 1 year using the app
September 23, 2022

Amazing support and help! Super quick and only have great things to say about them. Highly recommended

Eco. Cheeks
Australia
About 1 year using the app
October 23, 2020

I find this App helpful with integrating Shopify sales into Xero and I've asked for two minor customisation change which have been done quickly and are working well.

Sentry Water Filters
Australia
About 1 year using the app