XERO SYNC by Bold , 213 reviews

Overall rating
2.9
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
October 15, 2018

Horror. Used to work great, but does not work at all anymore. Xero is an essential integration and MUST work on Shopify Plus plans. Bold Dev's have no clue what they are talking about. Their responses are useless. Don't even try, just a waste of time. There is an app that works just flawless, but why would I pay additional $30 plus monthly for each and any shop on my plus plan? At least they proof that it is possible to have a working connection with Xero. I do not care who to blame. Shopify is in charge to deliver. But they do not. Shame on you Shopify. Time to consider other options...?

CNC since 1971
United States
10 months using the app
January 10, 2019

Seems to work well, I had one problem but the customer service team (Brenden) fixed the issue super quickly so I'm happy with it all.

Volta Charger
Australia
Over 1 year using the app
April 1, 2018

I choose to use Xero because it was meant to work with Shopify, but what I found was that it did not load all of the sales and it was meant to continue to refresh and upload any sales every night at midnight, however it did not do this either. I did not find it easy to work with and for all the hype that I had heard about it, there was no support and only short little uninforming videos that didn't show you anything of use for beginners. If felt like 80% of the videos out there just told you how great the program was, well for me it was the biggest waste of $300 that as a small business I won't ever get back again. There was more than this that I found wrong with working with this program, but I have better things to do than continue this rating, like finding the time to catch up on the last 6 months of accounting.

That Crafty Shop
Australia
10 months using the app
December 6, 2017

We experienced an issue with Xero's integration with Shopify. Paul of Bold Commerce Support was very patient and persistent in making sure we get to resolve the issue through and through. We are also very satisfied with the speed of response by customer support.

Paleomanila
Philippines
Over 1 year using the app
January 5, 2018

I would happily recommend the Bold app as it provides an excellent integration between Shopify and Xero.
The Support offered by Paul at Bold has also bee excellent, all my questions answered straight away.

Awairuk
United Kingdom
Over 1 year using the app
December 1, 2019

I have had a number of customers leave incorrect email addresses which has totally stuffed up my integration between Shopify and Xero. Jericho at Bold patiently helped me work through the issue over a number of days which got me back on track. Such great service!

Ultra Violette
Australia
Over 1 year using the app
September 28, 2017

Does exactly what it says.

Makes life so much easier

Magic White Board Sa
South Africa
Over 1 year using the app
June 8, 2020

Had a problem with it exporting from my shopify and contacted Bold support. i recieved great and quick help from Carter and he fixed the problem in minutes.

A'del Natural Cosmetics
United States
Over 1 year using the app
February 27, 2023

Works well for importing data from shopify to Xero. All setup and it done automatically. Bold does have good support.

Engraving Crew Shopping
Australia
About 7 years using the app
BOLD replied February 28, 2023

We are glad that we were able to meet your requirements! We are always here to support you with anything you need. Thanks so much for writing in!

September 10, 2021

The app is pretty reliable and does what we need it to do. I am always pleasantly surprised by the support I get when I need it. Thanks Nikhil.

GrowUp Greenwalls
United States
Over 6 years using the app