XERO SYNC by Bold , 212 reviews

This app previously worked seamlessly. As of last week they have started adding a customer number which in turn adds around 2 minutes more work to every transaction - a massive setback. We now need to edit the customer name as the invoice will look very unprofessional with (Shopify Customer 123456789). Not sure what the devs were thinking when they made this change? In addition, the integration is now quite buggy - some transactions don't come across in spite of accurate part numbers and inventory etc. Super annoying as this was a great product not so long ago

This is app is great when it's working. However, it would fail to export to XERO for returning customers due to the name already existing in the contact list on Xero. I have to change the setting to not create Contacts and then manually change the invoice details in Xero. This is doubling up my time in correct problem that should not be a problem. Also, it marks invoices and paid which means that I can reconcile the payments until i 'remove & redo' the payment which was system created against the invoice.

Also, there is no support channel if thing goes wrong.

I've been looking for a Xero integration app for a long time. There was almost a lot to like about this one but it's not quite there.
They don't tell you how the integration works and what fields are used. I also don't like that your only options are to call every customer Shopify (no customer details are transferred), or it creates a new customer every upload even if they are in the system.
I don't like how it creates a new inventory line if the SKU isn't linked; there should be more options around how and what information is integrated.
Nice try, but more work needed to be a functioning app.

Does an ok job for a free app, lots of manual work arounds needed, don't think it's worth the pricing they want to charge. Will expect improvements in functionality and support if they want people to pay

We tried this app, it might work for some people as they do export all the order at the end of the day. We would have continued using them if there was some customizing options to simplify the accounting ( in our case we needed daily sales export in one or two invoices for all the orders from the day with the ability to seperate cash orders). It is a pretty bad reputation for Shopify to have such basic things made complicated. Most Brick and mortar places get their pos synced and payed all together at the end of the shift. So the existing system has a chance of smooth running for online only and syncing to one account.