Xero

Xero

Free plan available. 30-day free trial.
Rating (1.4)
Reviews
Developer

About this app

Launched

July 26, 2021

Languages

English

Integrates with

See Xero app store, apps.xero.com

Connect your Xero account for easy management of your ecommerce business finances.

This integration automatically syncs a daily summary of your Shopify sales with Xero at the end of each day, giving you an accurate view of cash flow and business performance, while allowing you to reconcile your payouts in a timely way.

This integration automatically syncs a daily summary of your Shopify sales with Xero at the end of each day, giving you an accurate view of cash flow and business performance, while allowing you to reconcile your payouts in a timely way. more
  • Syncs Shopify sales to Xero daily for timely payout reconciliation
  • Creates a daily summary invoice for preferred payment gateways
  • Groups Shopify sales based on tax rate to help you manage sales tax
  • Shows sales, discounts, shipping, refunds, gift card, and fees across invoices

Pricing

30-day free trial

External charges may be billed by Xero separately from your Shopify invoice. Learn more

Standard

$13/month

  • For NZ, AU and UK customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Manage sales tax
  • Access to 24/7 support via Xero Central

Basic

Free

  • For US and Canadian customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Access to 24/7 support via Xero Central

Standard

$13/month

  • For NZ, AU and UK customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Manage sales tax
  • Access to 24/7 support via Xero Central

Basic

Free

  • For US and Canadian customers
  • Connect a single Shopify store
  • Sync unlimited orders
  • Access to 24/7 support via Xero Central

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

20 reviews

Overall rating
1.4
Counts per rating level
  • 5% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 85% of ratings are 1 stars
Edited March 16, 2023

Whilst I love Xero for my accounts, how it integrates with Shopify leaves much to be desired.

If you use multiple currencies and have PayPal set up as one of your payment gateways, I would be cautious about using the Shopify Integration App for Xero. In simple terms, it doesn't work. It creates so much more work. And has left me having to deal with far-reaching issues.

Xero customer service is okay, they try to help, but their suggestions make using the integration app a waste of time and money.

I have been using the integration app for a year, and the initial setup was a minefield. Just, when I'd got my accounts in order, the multiple currencies issue, raised its ugly head. Before using the Xero integration, I was using Carry the One, I'm wishing now I could switch back, but first I need to get my accounts in order before my end-of-year audit.

Disappointed this app had so much promise :(

-------

Thank you for your response. I have been talking to support, but this was different from their response to my enquiry. It would be good to have a help page for this situation, as I know I won't be the only one struggling to reconcile multi-currency PayPal feeds.

Additionally, I think it prudent to include in your app description want it can and more importantly want it can't do. It would save people a lot of time.

Tangled Yarn
United Kingdom
Time spent using app: Over 1 year
Xero replied March 15, 2023

Thanks for your feedback and sorry to hear about your experience using the integration. As you have noted, the integration isn't currently set up to handle multiple currencies. We do however, support customers to reconcile their PayPal payouts through the use of a clearing account. If you would like further help with this please get in touch with our team at: https://central.xero.com/s/contact-support.

March 13, 2023

Still charged me for almost a year after using. Absolute scam. App does not work. As you will see xero thinks they can apply there normal no contact, no one available customer service model into a shopify environment. Xero is not an ecommerce friendly company

Coffee Capsules 2U NZ
New Zealand
Time spent using app: Over 1 year
Xero replied March 15, 2023

We are sorry to hear about your experience using the integration. If you haven't already, please get in touch with our support team at https://central.xero.com/s/contact-support - we will be happy to take a look at your situation.

March 8, 2023

This app is basic, it transfers high level sales data from Shopify to Xero... Thats it. Would really benefit from creating invoices with products and quantities on so that the sale can be tracked via the Xero Inventory feature.

PEMBREE
United Kingdom
Time spent using app: 10 months
Xero replied March 15, 2023

Thanks for taking the time to leave a review and provide your feedback. We will definitely take it on board as we look to continually improve the integration for all customers.

About this app

Launched

July 26, 2021

Languages

English

Integrates with

See Xero app store, apps.xero.com

Built by Xero

About Xero

1.4 average rating

2 years building apps for the Shopify App Store

Support

Send a message

sales@xero.com

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