Reviews (91)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 26, 2023

Great platform to work with, been awesome! And Natalie has been great with customer service!

EMBR
United States
3 months using the app
January 15, 2024

We love Re:do, I absolutely loved how easily the onboarding was and how hands-off this is! Worth every penny for us to not lift a finger! Anytime I had an issue or a question they were on top of it and got me taken care of quickly. We highly recommend this return service!

Kindig-it Design
United States
2 months using the app
February 28, 2024

Redo has been a game changer and a huge time saver for me as a small business owner. Easy setup and the Redo team has been great to work with. Not only did redo simplify things on my end, it added value and reassurance from the customer’s perspective as well. Stop manually coordinating returns and get Redo.

DRMN BG™
United States
2 months using the app
January 16, 2024

We started with ReDo in the middle of Q4 and it has been a game changer for us! Such a simpler process for customers and for our shop manager. Onboarding was simple, we always have a way to contact support when we have questions, and we are 100% thrilled with how this app has improved our shop!

Boon Ties
United States
2 months using the app
January 30, 2024

Re:do is a fantastic platform that has helped us serve our customers during the return/exchange process. It is very user-friendly, and the level of service that we have received is AMAZING! These guys set the bar at the highest level to ensure their customers are happy. We are very grateful for their help. Highly, highly recommended for any online retailer.

Wig Studio 1
United States
About 2 months using the app
October 5, 2023

Aside from saving us the expense, the support from the team has been impeccable post transition from our previous returns platform. Hats off to Natalie who has patiently assisted us through the transition and fielded our qeuries on how the platform worked.

Conner Hats
United States
About 2 months using the app
February 8, 2024

Re:do has been one of the best apps/services we have ever added to our website! It makes the return process a breeze for our customers and for us. Their staff is amazing to work with and the onboarding process was the easiest I have ever experienced. If you have an e-commerce store, you have to have re:do!

The Village Merchant
United States
About 2 months using the app
October 5, 2023

Re:do has offered a great return and exchange system for my customers! I needed some help setting it up on my website and Max came to save the day! He was super nice, knowledgeable and made sure I understood everything before moving to the next step. I highly recommend Re:do if you’re looking to add a return and exchange app to your website!

Southern Trends Boutique
United States
About 2 months using the app
September 28, 2023

So far so good, Max has been supportive and helpful as needed. Its been a seamless transition and our customers seem happy as well. thank you!

Hat Attack New York
United States
About 2 months using the app
September 28, 2023

The Re:do team stopped by our offices and were so pleasant to chat with. After hearing how the emphasis of the platform is to encourage exchanges & store credits and help keep revenue in the business, we quickly booked a call and started onboarding. The process was so super easy and every step of the way was met with excellent communication, even when we maybe had the same question more than once. We worked with Ian & Hannu and received timely responses and continue to have that same support if there are things we need to work through as sometimes weird situations come up with our customers. Re:do has been so open to working with us to find the best flow & process for our site and customers, and we can't recommend this app enough!

Lime Ricki
United States
About 2 months using the app