Reviews (139)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient transfer of products from Amazon to Shopify, noting significant time savings and simplified inventory management. The app's ability to handle bulk updates, real-time auto-sync, and large volumes of SKUs with a user-friendly interface is highly valued. Performance-wise, its reliable real-time syncing of inventory and prices stands out. Support, particularly from a team member named Rohit, is praised for responsiveness and effective problem-solving, enhancing user satisfaction and streamlining operations between sales channels.

August 16, 2017

VEry easy to use and fast thank you

Catholic Gifts Of Faith
United States
23 days using the app
April 16, 2018

Great app and Rohit is why we love this app so much! good luck!

Custom City
United States
22 days using the app
August 19, 2017

This product was a life saver! I imported about 3800 products without images or descriptions and I was doing them one at a time. The technician assigned to me was responsive and knowledgeable. He went out of his way to accommodate my situation. I would recommend this product to anyone moving products from Amazon to a Shopify store. It handled multiple images and variants especially well.

Gifts From A Distance
United States
20 days using the app
March 4, 2019

It's a very easy to use app. The process is very simple and the instructions on how to connect the app are great. Good support when I had a question. What I would improve is the search engine within the app but everything else is great

ylsfootwearinc
United States
About 1 year using the app
February 3, 2017

Best customer service ever. I had an excellent experience. If you have a large number of products, don't think twice about whether or not you should spend money on this app. Just do it. This company won't rest until you have every product imported that you need.

Elcees Fashions
United States
16 days using the app
August 28, 2017

Excellent application. Very quick installation. Very quick import. The founder even helped me with a problem that solved even more time. Highly recommended.

World Of Angus
Canada
15 days using the app
July 23, 2016

We had tried unsuccessfully to import our Amazon products using Shopify's own free app Amazon Webstore Importer. It never could import our entire selection no matter how many times we tried.

Then we found this app. It was worth spending the money on a professional app to get a professional import. Not only that, but customer service is exemplary, always responding quickly, courteously, and eager to answer questions or otherwise assist. Our thanks go to Rohit and the entire team behind Xpert Importer!

Wide World Maps More
United States
14 days using the app
January 10, 2019

Tools works great for new listing. If the Amazon side changes, then the import will stop. But Rohit was able to fix it next day.

MileHighLife
United States
11 months using the app
June 2, 2016

I usually don't leave a review but the quick service and the ability of this app and the people running it was great! I had to leave a review. Thanks Guys!

Motorsportgaskets
United States
12 days using the app
Edited December 30, 2017

Choosing which products to import is a snap! Once it works it is awesome and does it much faster than I could possibly list them.

The downfall is it takes several hours to overnight for the items to show in Shopify. ( I sent 250+ over and have been waiting all afternoon for even the first one to show in Shopify) I only have so much time to work on this each week. This waiting is such a waste of time and a HUGE set back for me!

Once they finally do show there are still more steps needed to make them active in the store. Still a long process but faster than on my own so I will continue with it.

Update: I let it go for a while but found nothing that works as well. The speed is still a huge issue. Waiting for the items to import is like watching paint dry. Hopefully that is something that gets worked on soon.

Carrington House Six
United States
9 months using the app