Yotpo: Product Reviews App
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Collect and display product reviews and ratings to showcase social proof and build trust.
Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with Loyalty.
- Collect product & site reviews on auto-pilot with email templates.
- Display eye-catching reviews and use Smart Filters to build trust
- Stand out in search with Google Seller Ratings and Google Shoppable Ads
- Add beautiful, customizable review widgets (carousels, AI summaries, & more)
- Easily sync reviews to and from other platforms (TikTok, Walmart, & more)
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Klaviyo
- pagefly
Categories
Display options
Ways to collect reviews
Monitoring performance
Pricing
Choose the plan that best fits your business.
External charges may be billed by Yotpo separately from your Shopify invoice. Learn more
Free
Free
Features
- Up to 50 Monthly Orders
- Automatic Review Requests
- Email Templates Library
- Sentiment and Profanity Check
- Display Reviews On-Site
- AI Chat Support
Starter
$15 / month
or $144/year and save 20%
Features
- Pricing changes based on order volume
- Collect Photos/Video
- Google Rich Snippets
- Google Shopping Ads
- Reviews Carousel
- AI Chat Support
Pro
$119 / month
or $1,068/year and save 25%
Features
- Pricing changes based on order volume
- Google Seller Rating
- Custom Questions
- AI Reviews Summary
- Smart Sorting
- AI Chat Support
- Technical Support via Email
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4,634)
I’ve been using Yotpo for over a year and have consistently been on the Pro plan. Last year, I was able to import genuine customer reviews and have them displayed with the Verified Buyer badge.
This year, however, I was told that imported reviews on the Pro plan can no longer receive the Verified Buyer badge, and that I would need to upgrade to the Premium or Enterprise plan to qualify.
What makes this especially disappointing is that these are real customer reviews, not fake or fabricated reviews. Changing the policy after merchants have been using the platform for years feels unfair, especially when an important feature that was previously available is now being tied to a much more expensive plan.
After using Yotpo for more than a year, I’m very disappointed with this change and cannot recommend Yotpo to other merchants who rely on importing genuine customer reviews.
We've been really impressed with the level of support from the Yotpo team. As a small business without dedicated technical resource, it's reassuring to know that whenever we reach out, for Reviews or Loyalty, we get a helpful response either on the spot or via email. It's also refreshing to be able to speak to a real person when the AI agent hasn't quite resolved the issue.
A special mention to Vien Saints E, who has helped us on multiple occasions with some tricky DNS record issues. The patience and quality of support have been outstanding, thank you!
This was a great app until recently. I encountered a bug and contacted support. The AI chat gave me a case number and assured me that a support agent would follow up within 4–6 hours. It's now been two days, and I've received absolutely no response or update on my issue.
It's really disappointing because I was genuinely happy with the app and was even considering upgrading my plan. Unfortunately, this experience with customer support has made me rethink that decision.
We sincerely apologize for the delayed response to your support request. We recognize that our response time fell short of the standard we strive to provide, and we deeply regret the frustration this caused.
We are glad that your technical issue was resolved, but we apologize that our team was not there to support you through the process. We value your partnership and want to ensure you have a seamless experience moving forward.
A Support Team Lead has already sent a message to your inbox to offer a direct line of communication and personally manage your future tickets to ensure this does not happen again. We appreciate your feedback and the opportunity to make this right.
Support
App support provided by Yotpo.
Resources
Launched
November 15, 2011
Featured in
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