Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
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I had a problem when installing the app, and after getting a little frustrated decided to reach out to customer support. A man by the name of Jomar M looked after me in the nicest way in got it all solved for me in no time. Recommend both the app and their customer support. I strive to have a customer support team as good as Yotpo for my own brand :)
We appreciate your feedback, thank you!
Radly and the migration team have been a huge help!
The staff was very helpful and cared about making customers happy. The app works smoothly. As for now, it only offers frequency subscription discounts. I am hoping for the app to also offer volume subscription discounts soon. The Yotpo team promised this feature will be added soon
We are happy to hear you had a wonderful experience! We are taking your feedback to make sure we continue to deliver features that help you and your goals :)
Roland helped me set up free shipping for my subscriptions. He was helpful and efficient. Thanks Roland!
Love this app. So simple to use and looks really good on the site. Excellent customer support from Josephine B. First class.
Jiemer did a great job! Thankful for the quick help and service. Looking forward to continuing to have great support!
Migration was great, very user-friendly for the customer and conversions are sharp as well.
Definitely smoother to use than Recharge and Bold. If you have yotpo rewards its a no brainer!
Looking forward to seeing how the team develops the app to have even more features and improvements. Yotpo is great for its simplicity, how its apps are all interconnected, but also how they roll out solutions that work and are simple, with no pointless features that sound great in concept but add too much complexity with little to no value.
Great job Yotop team, special shout out to Brandon and Randly, these guys are outstanding!!!!!!!
Thank you for your valuable review. It gives us immense pleasure to learn that the migration process was a smooth and satisfactory one for you and that our app answers your subscription needs. we look forward to your future growth with us!
Very prompt customer services and onboarding - should you have any questions their team are there to assist. In particular, Roland M is great - knowledgeable and can work through any question you have - thanks Roland.
Thank you for your feedback! We are glad to hear that our Technical Support team assisted you quickly and accurately!
Very helpful customer service, special shout-out to Roland which was very clear and patient. I am moving from another subscription app which is years behind when it comes to listening to their customers. Glad that I found out about Yotpo!
Thank you for writing a review — we value your feedback.
Easy to install and setup subscriptions for my store. They also have lighting fast customer service via chat. I had a design change that required some custom code, and Thessanyl was able to make the changes in minutes. Everything is great so far, thanks Yotpo!