Reviews (163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless integration with Shopify and other products, intuitive interface, and efficient migration process. Its widget fits well into site branding and its integration with loyalty and rewards programs is a key benefit. The app's customer service is responsive and effective, particularly through chat support. It supports multiple languages, making it suitable for international use. Merchants also note that it boosts sales through its subscription model.
Refine
-
By rating
Excellent customer service: they reply instantly and are very polite and helpful. Shout out to Thessanyl who helped me a lot today !
We appreciate your feedback, thank you!
This app support was really great. Especially Roland....
I had a issue suddenly so I contacted with support. Roland replied within 1 min and fixed issue within 2 mins. Super fast and kind support. Thank you so much, Roland.
Highly recommend....
Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.
Thank you for your review
Easy app to use to make subscription adjustments, helpful data is easily available, and Yotpo team provides great support.
Josephine was super helpful, got back to my request for assistance straight away via the Live Chat even though it's almost 8pm. SO HANDY - especially for those of us building their e-comm stores outside of working hours because they're working a 9-5pm. Thank you!
Yotpo is a great company; we use them for customer review syndication to walmart.com and subscription models on our website. We had a loyal customer upset because of our mistake, and Roland was able to walk me through the process, providing a freshly captured video and screenshots. He also confirmed my coupon settings were correct, and it worked. Excellent service, outstanding support, and amazing employees.
Thank you for your valuable feedback! We are happy to hear that.
For everyone looking for a subscription solution, this app is without a doubt THE BEST possible solution. After testing and comparing with other apps I can say that Yotpo has the best conversion rate on subscriptions of them all. And even more importantly, their team is amazing and they go the extra mile to help a customer. In this case I must mention Rachel, without hers and the developer's team help I would've been force to use some other solution. (because of integration issues I had with my funnel builder) Thank you very much and keep up the amazing work, you have a big future!
We are incredibly happy that you have had such an amazing experience with us and we are thrilled to continue to grow with you!
We just recently switched from another subscription program, and so far the features and functionality have been way smoother and more intuitive! The customer service and support are outstanding as well! We are thrilled that we switched programs!
Thank you for writing a review — we value your feedback.
Yotpo has the best customer service out of any apps. I end up always choosing them, they are responsive and friendly. Shout out to Thessanyl for being super helpful today!
We appreciate your feedback, thank you!
So far I give this a 5 star because I just set up my first subscription so will see how it goes. However, it is so easy to set up and when I hit a snag Roland in the chat was super helpful. So far so good!