Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 30, 2024

The app is simple to understand, great to use and works really well on the front end of the site. When I needed help, Alex was able to jump in and support me quickly and effectively. Very happy.

Surrey Cigars
United Kingdom
9 months using the app
Yotpo replied November 1, 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

January 8, 2025

Great service. Get the job done right away. Orland was a magician. Highly recommended.

Loubier Gourmet
United States
12 days using the app
Yotpo replied January 13, 2025

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 3, 2025

Orland was crucial in helping us set up yupto, the level of professionalism and assistance offered was unparalled. Thank you mate.

Phreshly
United States
2 months using the app
Yotpo replied January 6, 2025

We appreciate your feedback, thank you!

October 16, 2024

Great customer service team. I've had the pleasure of reaching out through the chat box a few times and have had great experiences each time. Today I reached out and Cyrus Jay helped get my issue resolved within minutes!

Rizos Curls
United States
6 months using the app
Yotpo replied October 18, 2024

We appreciate your feedback, thank you!

October 11, 2024

Chatted with Danilyn D. today regarding Yopto subscription instructions for our customers. She kindly wrote up a document for us to add to our FAQ page. This is hugely appreciated an added benefit to Yopto business customers. Thank you so much for going the extra mile to send that to us!

Good Clean Love
United States
3 months using the app
Yotpo replied October 14, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

October 9, 2024

great and efficient help from Regie Lesondra Bornea. helped solve some technical and stylistic help in less than a few hours!

Tired & Wired Coffee
United States
4 months using the app
Yotpo replied October 11, 2024

We appreciate your feedback, thank you!

September 23, 2024

Thank you for the customer support Orland. Great work and technical difficulties were sorted out very quickly.

Organic Baobab
Australia
About 1 year using the app
Yotpo replied September 25, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

August 15, 2024

Very quick and responsive customer service. Jeffrey fixed the problem we were having (customers couldn't see their subscription page) within 10 mins. Easy to get hold of via the chat screen and appreciate the swift fix.

Sweet Freedom
United Kingdom
About 2 years using the app
Yotpo replied August 21, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

September 22, 2024

The customer support is on point! Messaged support and within an hour they had the ticket resolved.

Mitra9
United States
About 1 month using the app
Yotpo replied September 24, 2024

Thanks for your feedback, we really appreciate it.

September 30, 2024

Irvin N. is very helpful customer service agent. He understood my questions and went above and beyond in helping me to get this app set up. I hope all of my future communications with Yotpo will be just as positive! Thanks, Irvin!

I am new to the app and am looking forward to using it and learning more.

Divine Light Codes
United States
About 2 hours using the app
Yotpo replied October 2, 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.