Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 28, 2024

Irvin N was very friendly and patient. We resolved the issue promptly

Paperplane Therapeutics
Canada
7 months using the app
Yotpo replied December 6, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

July 10, 2024

Yotpo Subscriptions has been a great experience. The support team is extremely helpful and always willing to assist us in aligning subscription prices with sitewide sales. Irvin, in particular, has been exceptionally supportive. I've rated it 4 stars because I believe they are still ironing out a few bugs. Despite my repeated requests, some subscribers are still being charged shipping fees, which ...

HempLucid
United States
5 months using the app
Yotpo replied July 15, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

March 22, 2023

Great, easy app to use. Very supportive support. Always helpful. Great app to start for subscriptions as you build your business.

Wild House Coffee
United States
5 months using the app
August 29, 2023

App has great interface but if you have an existing subscription platform, the transfer is entirely dependent on your migration specialist. Our migration took about 2 weeks with very few customers because of the heavy back and forth. Widget looks great on the site and we're able to customize look & feel for branding. Back end has great looking analytics so far.
Downsides: yotpo doesn't have a ...

Teffola
United States
5 months using the app
Yotpo replied September 4, 2023

Thank you for the time you took to provide us with feedback. We sincerely apologize for the delay in your migration process and want to assure you that this is not a common ...

November 17, 2022

I installed the app and had difficulty with applying different subscription options to different Variants of the same Product, but Vergian spent a good amount of time walking me through some changes that might help on Chat. None of them worked as of yet, but they're going to work on their end and if it gets resolved and I can have clear instructions on adding additional Variants with their own ...

Heidi's Health Kitchen®
United States
About 2 hours using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.