Yotpo Subscriptions , 163 reviews

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other products, intuitive interface, and efficient migration process. Its widget fits well into site branding and its integration with loyalty and rewards programs is a key benefit. The app's customer service is responsive and effective, particularly through chat support. It supports multiple languages, making it suitable for international use. Merchants also note that it boosts sales through its subscription model.

May 19, 2022

This is an amazing service and an amazing team to get it done!
We are getting ready to launch our program and we will definitely see traffic/revenue growth. I can't say enough about the team at Yotpo! Major shout out to Dana and Hannah!

Mission Essentials
United States
4 months using the app
Yotpo replied June 5, 2022

Thank you so much for your warm words! We are thrilled to be a part of your journey and can't wait to see how we will move forward together!

January 16, 2023

I had a problem when installing the app, and after getting a little frustrated decided to reach out to customer support. A man by the name of Jomar M looked after me in the nicest way in got it all solved for me in no time. Recommend both the app and their customer support. I strive to have a customer support team as good as Yotpo for my own brand :)

Grind and Dose
Ireland
4 months using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

March 29, 2023

Roland helped me set up free shipping for my subscriptions. He was helpful and efficient. Thanks Roland!

Rif care
United States
3 months using the app
May 2, 2022

The staff was very helpful and cared about making customers happy. The app works smoothly. As for now, it only offers frequency subscription discounts. I am hoping for the app to also offer volume subscription discounts soon. The Yotpo team promised this feature will be added soon

Papa Vince
United States
3 months using the app
Yotpo replied June 5, 2022

We are happy to hear you had a wonderful experience! We are taking your feedback to make sure we continue to deliver features that help you and your goals :)

September 16, 2022

Love this app. So simple to use and looks really good on the site. Excellent customer support from Josephine B. First class.

THPCompany
United Kingdom
3 months using the app
September 27, 2022

Jiemer did a great job! Thankful for the quick help and service. Looking forward to continuing to have great support!

The Elderberry Co.
United States
3 months using the app
March 5, 2023

Very helpful customer service, special shout-out to Roland which was very clear and patient. I am moving from another subscription app which is years behind when it comes to listening to their customers. Glad that I found out about Yotpo!

Osteposten
Denmark
3 months using the app
Yotpo replied March 7, 2023

Thank you for writing a review — we value your feedback.

April 25, 2022

A fantastic option for subscriptions. Seamless integration with our mailing list and store. Great results in our first few weeks with lots of happy customers. Highly recommended!

Colorado Hemp Honey
United States
3 months using the app
Yotpo replied June 6, 2022

Thank you so much for giving this review! We really appreciate your feedback and we're very happy to have you be a part o f the Yotpo Subscriptions family.

March 7, 2023

Really great customer service, always helpful when you need the support. Also very quick to help. Thanks Roland.

bloomin
United Kingdom
3 months using the app
Yotpo replied March 8, 2023

Thank you for writing a review — we value your feedback.

Edited April 21, 2022

Great customer service and seamless integration. Highly recommend for any company looking to start or amplify their subscription service. We saw a high retention rate and are very happy with the app!

Jill & Ally
United States
3 months using the app
Yotpo replied June 5, 2022

Thank you for your warm feedback! We are proud to work with such colorful and fun brands!