Reviews (186)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.

April 25, 2022

A fantastic option for subscriptions. Seamless integration with our mailing list and store. Great results in our first few weeks with lots of happy customers. Highly recommended!

Colorado Hemp Honey
United States
3 months using the app
Yotpo replied June 6, 2022

Thank you so much for giving this review! We really appreciate your feedback and we're very happy to have you be a part o f the Yotpo Subscriptions family.

March 7, 2023

Really great customer service, always helpful when you need the support. Also very quick to help. Thanks Roland.

bloomin
United Kingdom
3 months using the app
Yotpo replied March 8, 2023

Thank you for writing a review — we value your feedback.

September 6, 2023

Customer support is great! very quick to respond and very helpful. Happy was the very helpful and quick to repsond!

Tee Time Caddie
Canada
3 months using the app
Edited April 21, 2022

Great customer service and seamless integration. Highly recommend for any company looking to start or amplify their subscription service. We saw a high retention rate and are very happy with the app!

Jill & Ally
United States
3 months using the app
Yotpo replied June 5, 2022

Thank you for your warm feedback! We are proud to work with such colorful and fun brands!

June 19, 2023

This team has continued to impress me with their customer service and follow-up. I required some custom work on widget display to enhance the user experience and they were willing to do the work behind the scenes and notified me numerous times along teh way while the work was being done. Thessanyl managed the entire interaction between myself and their Dev team and was extremely courteous and professional. It has been a great experience thus far. Highly recommend!

Wholly Liquid
United States
3 months using the app
August 22, 2022

Maria D is my hero! I have been going crazy with subscriptions and shipping, ends up it was all set up perfectly it was just a Chrome extension being a blocker. Thanks Maria!

Bee Coco Candle
United States
2 months using the app
October 25, 2023

I had issues with positioning the widget on the product page due to the theme. Roland was able to fix the issue within 10 minutes. great customer service and acted promptly.

Conquest Coffee
Australia
2 months using the app
August 17, 2023

Great help from Sheen this morning setting up, very patient and kind. Looking forward to seeing what this can do for our product. Thanks

Modern Toss
United Kingdom
2 months using the app
March 8, 2024

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Herbaland USA
Canada
About 1 month using the app
July 27, 2023

Radly and the Yotpo team did a great job migrating our subscriptions to Shopify! They were prompt, knowledgable, and effective.

The Catholic All Year Marketplace
United States
2 months using the app
Yotpo replied August 10, 2023

We are happy to hear that you were satisfied with our migration process! Thank you for sharing your experience.