Reviews (186)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.

June 8, 2023

Happy S has helped me understand and use the app with such detailed help! He edited everything perfectly and helped me achieve exactly what i was looking for.

Thank you Happy S

seamossclub
United States
2 months using the app
March 8, 2023

Great costumer service at its best and a great app to, well integrated with shopify. Thank you, we are a team now.

Honesty Sales
United Kingdom
2 months using the app
Yotpo replied March 8, 2023

We appreciate your feedback, thank you!

November 1, 2023

Greate service.

Patricks US
Australia
About 2 months using the app
July 28, 2023

Great app! Great customer service (Thessanyl is the best and solves all my trickiest issues). This app does have its limitations, but I havent found any other app that works this well as far as SKU simplicity, customer facing simplicity, and full customization is concerned. 5 stars from me

BioMane.com
United States
About 2 months using the app
Yotpo replied August 10, 2023

We appreciate your review and are pleased to hear that you are enjoying our app and service. Thank you!

October 24, 2023

Roland were a true legend! He drive through the problem and fixed everything!
True legend!!

Patricks AU
Australia
About 2 months using the app
December 24, 2023

Just transferred my subscriptions from Recharge to Yotpo. There were quite a few details that needed to be ironed out. Sheen took charge of my case and was very persistent, professional, and polite. The entire job was done well because of Sheen. I am happy with the Yotpo Subscriptions - clean, easy to use and integrates with Yotpo Loyalty. The customer service really was above and beyond for this one.

US Citrus
United States
About 1 month using the app
November 16, 2023

Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us

120/Life
United States
About 1 month using the app
December 10, 2022

The team, especially Sheen, over at YOTPO has been great to work with. Most importantly they are quick to respond, which had been a huge benefit for my company. Thanks YOTPO!

Bigg Golf
United States
About 1 month using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

January 30, 2024

The support team is helping. Thank you! Hope you all don't change in the long run.

Boostceuticals®
United States
About 1 month using the app
March 22, 2024

Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!

All Y’alls Foods
United States
14 days using the app