Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
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Hannah and her team are amazing! They are professionals and the app is just outstanding! Highly Recomended!!!
So far my experience with Yotpo has been outstanding. They really do want to see my store be successful and they continually roll out new features that make sense. The best thing about using a Yotpo product is the customer service and help. Seriously, I don't feel like just an open support ticket. I feel like a person, a business owner... Their excitement for my success is unmatched by any other service I use currently.
Thank you so much for your kind words. We truly care about your success and are excited to build more features that meet your needs!
Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.
Thank you for your review! Glad you are happy with our app!
Fantastic Support Department, especially Jo. She was responsive, kind, and had great empathy for small business owners and the struggles they face. I reviewed over 40 subscription service software/app providers and Yotpo is the best. I recommend you try them out today!
Albert our migration specialist made the transition super easy. We had a few special circumstances and Yotpo was able to handle each of them. We switched from Bold and are very happy with the switch. If you have other Yotpo products their subscriptions app works amazing with their other suite of apps.
Thank you for your feedback regarding the migration process! It is great to learn that the experience was satisfactory and met your expectations. We take pride in ensuring that our services are user-friendly and efficient, and it is encouraging to hear that we were successful in meeting these goals. Thank you for your trust in our brand.
Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!
Thank you Happy for helping me get the subscription app running. The customer service is very fast and responsive. I tend to have some issues with the UI at times but the fast customer service helps me get things smoothed out immediately.
We appreciate your feedback, thank you!
Love the Yotpo suite of products. We love everything about the functionalities.
Support and the team are going above and beyond for our business by building out our custom subscription funnel!
Thank you for you review. We are excited to help you grow your business!
The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!