Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
January 14, 2023

This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.

Puget Sound Coffee
United States
7 days using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

September 25, 2023

The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.

Pyure Brands
United States
7 days using the app
March 6, 2023

Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.

Slow
United States
6 days using the app
Yotpo replied March 7, 2023

Thanks for your feedback, we really appreciate it.

December 7, 2022

Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a lot to small business owners. Great support and helpful team. Yotpo Subscriptions has been great so far.

Realize
United States
6 days using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

August 22, 2022

So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business

Tail Waggin' Biscuits & Bones, Inc.
United States
5 days using the app
August 1, 2022

We have only used Yotpo since we launched RockyMountainBioAg.com. Works seamlessly and is a top notch company to work with. If you want reviews and other top notch integrations to grow sales and customer loyalty look no further, Yotpo is your app!

Rocky Mountain BioAg
United States
4 days using the app
March 4, 2023

Excellent customer service experience. Very quick, and Thessanyl was able to outline the steps needed to resolve my issue. Thanks Thessanyl and I look forward to offering subcriptions to my customers with Yotpo

The Afro Hair & Skin Co.
United Kingdom
1 day using the app
Yotpo replied March 7, 2023

Thank you for sharing your thoughts with us!

May 3, 2023

I have recently installed the app and so far the process of integration and use has been seamless. Irvin and the support team were very prompt and helpful in their responses, which is always good. My favorite part of the app is how easy it is to customize the UI. Look forward to my experience with Yotpo.

Mineral Project
India
About 24 hours using the app
Yotpo replied June 1, 2023

Thank you and we are happy you're enjoying our app!

Edited July 8, 2022

I switched from Assemble Subscriptions. Yotpo's support was terrific! They migrated all my subscription customers and plans in a day. They even customized the widget to my store without my having to ask and I couldn't be happier. Looking forward to working with Yotpo for a long time! Caroline's Dream

Caroline's Dream
United States
About 24 hours using the app
Yotpo replied July 13, 2022

We're thrilled that you had such an excellent migration experience and we can't wait to grow together with you!

December 16, 2022

This app is very easy to install and easy to see. And Vergian was very kind and quick to support me in my problems. Thank you.

LifePlus Pet
United States
About 8 hours using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!