Yotpo Subscriptions

Excellent customer service.

Irvin N was absolutely amazing at fixing my problem! He was able to manually add the code when my widgets would not populate on my store and saved my day! He quickly identified and fixed the problem while remaining professional and friendly! Now my customers can get their Beard Care Products on subscription!

I'd first like to mention I would give James 5 stars for his customer service. He has been excellent to work with. Super responsive, kind and helpful.

The app itself is missing features and capabilities that I would prefer.

1. You cannot install the subscription widget yourself, it's required that you have customer service do it for you. I prefer to install and customize widgets myself.

2. You cannot adjust the discounts for your product variants, you are only allowed to adjust the intervals.

In summary, I like the look and application of Yotpo, but I prefer the dynamics of Seal Subscriptions.

Great and easy to use app for managing subscriptions. Excellet Customer support.

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Best app ever. Best customer service. Thank you Thessanyl V for your help and support.

Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.

Thessanyl V did a great job of quickly helping me when I got stuck with launching my subscription service.

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.