Reviews (186)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.

March 12, 2024

Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.

Nutrimuscle
France
7 months using the app
April 2, 2024

Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!

Aglow
New Zealand
7 days using the app
March 8, 2024

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Herbaland USA
Canada
About 1 month using the app
March 14, 2024

Thessanyl V did a great job of quickly helping me when I got stuck with launching my subscription service.

Seilich
United Kingdom
6 months using the app
November 28, 2023

The Yotpo team and Radley have been great to work with. I had a lot of questions and they answered them all quickly and patiently. I do hope they can get Yotpo to work on mobile devices soon, as that would be super helpful for my business. The desktop version is working great so far!

Stone Stash Coffee
United States
22 days using the app
March 22, 2024

Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!

All Y’alls Foods
United States
14 days using the app
January 30, 2024

The support team is helping. Thank you! Hope you all don't change in the long run.

Boostceuticals®
United States
About 1 month using the app
May 15, 2024

Thessanyl V outdid themself by helping me tremendously !

LouxJewels
United States
5 months using the app
April 3, 2024

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

The Pet Butcher
Australia
About 1 month using the app
April 8, 2024

Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.

STAIT
Australia
3 days using the app