Yotpo Subscriptions , 122 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. They commend the excellent customer service, especially the chat support, and smooth migration assistance. Many have seen a boost in sales and conversions after using it. Features like analytics, reporting, and a customizable widget are highly valued. Its simplicity and compatibility with other Yotpo apps are seen as significant benefits.
Filter
-
By rating
The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.
Thank you for writing a review — we value your feedback.
I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!
Thank you for sharing your thoughts with us!
We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!
Thank you for writing a review — we value your feedback.
Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.
We appreciate your feedback, thank you!
Happy S Help me and the service was excellent and fast! I needed help with the new theme that I added and Happy was able to get back up and running!
Thank you for your feedback, we're glad to hear that!
Yotpo has the best customer service out of any apps. I end up always choosing them, they are responsive and friendly. Shout out to Thessanyl for being super helpful today!
We appreciate your feedback, thank you!
I needed tech support to help get the widget on my home screen. Thessenyl and her team amde sure it happened. Expect about a week turn around. It will get done!
Thanks for your feedback, we really appreciate it.
Yotpo is a great company; we use them for customer review syndication to walmart.com and subscription models on our website. We had a loyal customer upset because of our mistake, and Roland was able to walk me through the process, providing a freshly captured video and screenshots. He also confirmed my coupon settings were correct, and it worked. Excellent service, outstanding support, and amazing employees.
Thank you for your valuable feedback! We are happy to hear that.
Happy S has helped me understand and use the app with such detailed help! He edited everything perfectly and helped me achieve exactly what i was looking for.
Thank you Happy S
This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.
Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services