Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
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Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.
Radly and the migration team have been a huge help!
Setting up my subscription program was a breeze. ran in to an issue though with my display boxes on my website showing comma's instead of periods for the prices. hit the chat box and Roland assisted me and fixed the issue. He had to enter my shopify back door to get it done but was willing to and got the issue fixed! As a business owner i run in to issues often and normally IT is not helpful. Roland is by far the best IT person ive worked with in months. Solved out the issue in a timely manner and very nice to chat with. I had heard from a friend that Yotpo had great customer service. She was right! I have decided to use Yotpo apps for multiple things now even if other apps have higher amounts of people using them. Cause i know if Theres a issue they will get it fixed.
Super Support von Irvin N!
Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!
Good help assisstant for me to adjust the widget position, nice team!
Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!
We appreciate your positive feedback regarding our app and customer support!
Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.
Yotpo customer service via chat was great with Roland M! He was super helpful and we resolved the issue very quickly.
Thank you for your review
Very nice subscription app. Uncluttered design that loads quickly. Customer service was very helpful, responsive and patient in getting the subscription widget to function with my modal cart. 5 stars.
Thank you so much for your review! We are really happy that your experience has been positive and we are excited to continue to innovate for your needs.
Easy to install and add new products as time goes on. Is visually simple and pleasing as well. Would recommend. Very friendly support from Alex.