Yotpo Subscriptions , 161 reviews

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other products, intuitive interface, and efficient migration process. Its widget fits well into site branding and its integration with loyalty and rewards programs is a key benefit. The app's customer service is responsive and effective, particularly through chat support. It supports multiple languages, making it suitable for international use. Merchants also note that it boosts sales through its subscription model.

October 24, 2023

Roland were a true legend! He drive through the problem and fixed everything!
True legend!!

Patricks AU
Australia
About 2 months using the app
June 8, 2023

Happy S has helped me understand and use the app with such detailed help! He edited everything perfectly and helped me achieve exactly what i was looking for.

Thank you Happy S

seamossclub
United States
2 months using the app
September 25, 2023

The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.

Pyure Brands
United States
7 days using the app
July 30, 2023

had a problem i could figure out and it was frustrating me to no end. Once i open the chat and spoke with Roland he fixed the issue and also gave me instructions on how to fix the issue myself if i ever ran into the problem again. I am super happy and super satisfied! Thanks again Roland, you're the best!

ShroomieBrew
United States
6 days using the app
Yotpo replied August 7, 2023

We're glad to hear your issue was resolved and that you have the necessary tools for future needs. Thank you for sharing your positive experience with us!

August 2, 2023

they have great support. we worked with Albert on the Yotpo Subscriptions Migrations Support team and he was amazing to collaborate with. very thorough, very quick to respond, and very helpful in getting all of our legacy subscribers from a previous platform migrated to Yotpo.

Entera Skincare
United States
19 days using the app
Yotpo replied August 7, 2023

Thanks for sharing your positive experience! We're glad you were happy with our service and the migration process.

July 21, 2023

Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.

Rumble Coffee
Australia
10 days using the app
Yotpo replied August 7, 2023

Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product

September 6, 2023

Customer support is great! very quick to respond and very helpful. Happy was the very helpful and quick to repsond!

Tee Time Caddie
Canada
3 months using the app
May 19, 2023

Roland provided exceptional service during our subscriber migration to Yopto. Their professionalism, expertise, and commitment to excellence made the process seamless. They listened to our needs, communicated effectively, and executed the migration flawlessly. Roland's team ensured accurate data transfer and provided comprehensive training and support. Highly recommended for a friendly and successful transition.

Fillaree
United States
14 days using the app
Yotpo replied June 1, 2023

Thank you for your valuable feedback! we are pleased to hear that!

May 16, 2023

Great costumer service. fast response to via chat.

The plugin is very easy to use, and with a simple interface.

La Parfait Cosmetics
United States
9 months using the app
Yotpo replied June 1, 2023

Thank you for your valuable feedback! we're glad to hear you are pleased with our product.

July 27, 2023

Radly and the Yotpo team did a great job migrating our subscriptions to Shopify! They were prompt, knowledgable, and effective.

The Catholic All Year Marketplace
United States
2 months using the app
Yotpo replied August 10, 2023

We are happy to hear that you were satisfied with our migration process! Thank you for sharing your experience.