Reviews (186)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.

March 28, 2023

This app support was really great. Especially Roland....
I had a issue suddenly so I contacted with support. Roland replied within 1 min and fixed issue within 2 mins. Super fast and kind support. Thank you so much, Roland.
Highly recommend....

Rumi Cosmetiques
United States
Almost 2 years using the app
March 25, 2023

Great support received from Thessanyl and overall a great app, easy to use! Would definitely recommend this app.

RÉSEAUX Men Skincare
Netherlands
Over 1 year using the app
February 17, 2023

Wonderful customer service I've just had with Roland - helped me through the problem quickly and efficiently :)

Kiri10
New Zealand
Over 1 year using the app
Yotpo replied March 7, 2023

Thanks for your feedback, we really appreciate it.

January 22, 2023

I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!

The Health Trap
United States
Over 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

December 4, 2022

Great Customer service. I had an issue over the weekend and Jomar M was able to quickly help address it.

www.petivity.com/subscription
United States
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 25, 2022

I am so happy I chose to start using the Yotpo app. It was so easy to get up and running and I got my first subscription within 24 hours. The team has truly been so supportive, helpful and responsive. Hannah is wonderful and I look forward to exploring other Yotpo apps. Thanks for creating a seamless user experience.

IYOBA
United States
Over 1 year using the app
March 2, 2022

Very grateful to work with Yotpo Subscriptions. Simple interface and excellent connections between SMS, loyalty, etc. Couldn't recommend a better company to work with.

Til You Collapse
United States
Over 1 year using the app
Yotpo replied June 5, 2022

It's wonderful to be in business with your brand, and continue to prove that Fashion is a great industry for subscriptions!

July 13, 2022

The team @ Yotpo is Very Professional! I'm so happy to find them, any work or modifications to be done it's double checked and verified via email and that is a "+". the subscription widgets to choose from are amazing, 'Tiled' was the choice that was made. Looking forward to offering customers subscription plans that work for them.
Thank You. Yotpo.

JavaHava Coffee
United States
Over 1 year using the app
Yotpo replied July 13, 2022

We are so happy you are enjoying the product and we are excited to see your subscription business bloom :)

August 23, 2022

Been on the support with YOTPO a few times now, and the whole support team is amazing. Next level assistance, as they really take the time to solve your problem instead just trying to give you copy/ paste answers

Rationsnacks
Denmark
About 1 year using the app
January 26, 2023

Amazing service from one of your employees Irvin N. Super helpful, Very responsive and friendly and super patient

madewithlovesoapsnz
New Zealand
About 1 year using the app
Yotpo replied January 26, 2023

Thanks for your feedback, we really appreciate it.