Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 25, 2023

Great support received from Thessanyl and overall a great app, easy to use! Would definitely recommend this app.

RÉSEAUX Men Skincare
Netherlands
Over 1 year using the app
July 11, 2023

Their customer service has been exceptional so far. Quick responses to my concerns and open communication. The app works well on Shopify and after going through quite a bit of mediocre apps on here, YotPo is definitely a big step up than others.

Ascent Nutrition
United States
Over 1 year using the app
Yotpo replied July 24, 2023

Thank you for your review! Glad you are happy with our app!

February 17, 2023

Wonderful customer service I've just had with Roland - helped me through the problem quickly and efficiently :)

Kiri10
New Zealand
Over 1 year using the app
Yotpo replied March 7, 2023

Thanks for your feedback, we really appreciate it.

January 8, 2024

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

carabica - fine coffee culture
Germany
Over 1 year using the app
Yotpo replied January 28, 2024

We appreciate your positive feedback regarding our app and customer support!

Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.

January 22, 2023

I was having an issue while creating my widget but my agent Sheen helped resolve this right away! Great customer service for sure!

The Health Trap
United States
Over 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

December 4, 2022

Great Customer service. I had an issue over the weekend and Jomar M was able to quickly help address it.

www.petivity.com/subscription
United States
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 25, 2022

I am so happy I chose to start using the Yotpo app. It was so easy to get up and running and I got my first subscription within 24 hours. The team has truly been so supportive, helpful and responsive. Hannah is wonderful and I look forward to exploring other Yotpo apps. Thanks for creating a seamless user experience.

IYOBA
United States
Over 1 year using the app
July 13, 2022

The team @ Yotpo is Very Professional! I'm so happy to find them, any work or modifications to be done it's double checked and verified via email and that is a "+". the subscription widgets to choose from are amazing, 'Tiled' was the choice that was made. Looking forward to offering customers subscription plans that work for them.
Thank You. Yotpo.

JavaHava Coffee
United States
Over 1 year using the app
Yotpo replied July 13, 2022

We are so happy you are enjoying the product and we are excited to see your subscription business bloom :)

August 23, 2022

Been on the support with YOTPO a few times now, and the whole support team is amazing. Next level assistance, as they really take the time to solve your problem instead just trying to give you copy/ paste answers

Rationsnacks
Denmark
About 1 year using the app
January 26, 2023

Amazing service from one of your employees Irvin N. Super helpful, Very responsive and friendly and super patient

madewithlovesoapsnz
New Zealand
About 1 year using the app
Yotpo replied January 26, 2023

Thanks for your feedback, we really appreciate it.