Yotpo Subscriptions , 163 reviews

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other products, intuitive interface, and efficient migration process. Its widget fits well into site branding and its integration with loyalty and rewards programs is a key benefit. The app's customer service is responsive and effective, particularly through chat support. It supports multiple languages, making it suitable for international use. Merchants also note that it boosts sales through its subscription model.

January 8, 2024

Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!

carabica - fine coffee culture
Germany
Over 1 year using the app
Yotpo replied January 28, 2024

We appreciate your positive feedback regarding our app and customer support!

Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.

November 20, 2023

Love the Yotpo suite of products. We love everything about the functionalities.

MOTIV-8
United States
24 days using the app
July 30, 2023

had a problem i could figure out and it was frustrating me to no end. Once i open the chat and spoke with Roland he fixed the issue and also gave me instructions on how to fix the issue myself if i ever ran into the problem again. I am super happy and super satisfied! Thanks again Roland, you're the best!

ShroomieBrew
United States
6 days using the app
Yotpo replied August 7, 2023

We're glad to hear your issue was resolved and that you have the necessary tools for future needs. Thank you for sharing your positive experience with us!

August 2, 2023

they have great support. we worked with Albert on the Yotpo Subscriptions Migrations Support team and he was amazing to collaborate with. very thorough, very quick to respond, and very helpful in getting all of our legacy subscribers from a previous platform migrated to Yotpo.

Entera Skincare
United States
19 days using the app
Yotpo replied August 7, 2023

Thanks for sharing your positive experience! We're glad you were happy with our service and the migration process.

October 13, 2023

5 stars! Perfect customer service!!!

Greek Superherbs
United States
8 months using the app
July 21, 2023

Just switched to Yotpo after a terrible experience with another subscription app (Upscribe) and we are super impressed. Onboarding was fast and efficient and the support team was excellent. Minor issues have been fixed within hours and it looks to offer a much-improved customer experience for our subscribers.

Rumble Coffee
Australia
10 days using the app
Yotpo replied August 7, 2023

Thank you for your review! We are glad to know that we have exceeded your expectations and that you are highly satisfied with both our service and product

September 25, 2023

The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.

Pyure Brands
United States
7 days using the app
December 15, 2023

Good help assisstant for me to adjust the widget position, nice team!

TAPEBEAR
United States
About 6 hours using the app
October 24, 2023

Roland were a true legend! He drive through the problem and fixed everything!
True legend!!

Patricks AU
Australia
About 2 months using the app
September 6, 2023

Customer support is great! very quick to respond and very helpful. Happy was the very helpful and quick to repsond!

Tee Time Caddie
Canada
3 months using the app