Reviews (189)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
February 17, 2023

Very good customer service on the chat. Irvin helped me fast, was patient and solved the issue. Would recommend this app

NutraBio Europe B.V.
Netherlands
9 months using the app
Yotpo replied March 7, 2023

Thank you for writing a review — we value your feedback.

June 6, 2023

We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S

SAVE ME FROM
United States
9 months using the app
Yotpo replied June 8, 2023

Thank you for your feedback!

May 16, 2023

Great costumer service. fast response to via chat.

The plugin is very easy to use, and with a simple interface.

La Parfait Cosmetics
United States
9 months using the app
Yotpo replied June 1, 2023

Thank you for your valuable feedback! we're glad to hear you are pleased with our product.

October 13, 2023

5 stars! Perfect customer service!!!

Greek Superherbs
United States
8 months using the app
March 13, 2023

I couldn't get the customer-facing widget installed on my Shopify store, so I contacted support. They didn't just tell me what I was doing wrong; Irvin with their support team installed it for me and now it's working perfectly.

DeliciOats
United States
8 months using the app
Yotpo replied March 14, 2023

Thank you for writing a review — we value your feedback.

February 25, 2024

Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly!

Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products.

Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question.

Highly recommend checking them out

Wiseharts
United States
8 months using the app
January 2, 2023

Great customer service from Happy S. - easy to understand, thorough and got me up and running quickly. Appreciate it!

A Joy Forever Bath + Body
United States
8 months using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 25, 2023

Happy S Help me and the service was excellent and fast! I needed help with the new theme that I added and Happy was able to get back up and running!

Hao Bao Bao Coffee
United States
8 months using the app
Yotpo replied June 1, 2023

Thank you for your feedback, we're glad to hear that!

March 2, 2023

Excellent customer service: they reply instantly and are very polite and helpful. Shout out to Thessanyl who helped me a lot today !

Almora Botanica
United Kingdom
8 months using the app
Yotpo replied March 7, 2023

We appreciate your feedback, thank you!

May 15, 2024

Thessanyl V outdid themself by helping me tremendously !

LouxJewels
United States
5 months using the app