Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
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The team @ Yotpo is Very Professional! I'm so happy to find them, any work or modifications to be done it's double checked and verified via email and that is a "+". the subscription widgets to choose from are amazing, 'Tiled' was the choice that was made. Looking forward to offering customers subscription plans that work for them.
Thank You. Yotpo.
We are so happy you are enjoying the product and we are excited to see your subscription business bloom :)
Been on the support with YOTPO a few times now, and the whole support team is amazing. Next level assistance, as they really take the time to solve your problem instead just trying to give you copy/ paste answers
Amazing service from one of your employees Irvin N. Super helpful, Very responsive and friendly and super patient
Thanks for your feedback, we really appreciate it.
Happy with the App, Support and they have added a few features recently which have definitely improved the App!
Thank you for your review! We're glad you are enjoying our app and our continuous improvements
Maria was super helpful with helping us with a technical issue. The app does lack a few features I would like, such as seeing the subscription NOT base on the sale price of an item if it's on sale when the customer places their subscription. But the backend makes it fairly easy to add and readd an item at a separate price.
We appreciate your feedback, thank you!
EXCELLENT customer support experience! Thessanyl, specifically, went above and beyond, was so patient, thorough & helpful. Highly recommend!
Thank you for sharing your thoughts with us!
Quick response and got our edit quickly done and with fantastic communication. We have had a better user experience ever since.
Thank you for sharing your thoughts with us!
I needed tech support to help get the widget on my home screen. Thessenyl and her team amde sure it happened. Expect about a week turn around. It will get done!
Thanks for your feedback, we really appreciate it.
helpful customer support. Special thanks to Roland from the support team, very helpful and professional thank you so much
Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.
We appreciate your feedback, thank you!