Yotpo Subscriptions , 162 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other products, intuitive interface, and efficient migration process. Its widget fits well into site branding and its integration with loyalty and rewards programs is a key benefit. The app's customer service is responsive and effective, particularly through chat support. It supports multiple languages, making it suitable for international use. Merchants also note that it boosts sales through its subscription model.

December 9, 2022

Beim Einrichten gab es Probleme, diese wurden sofort vom Support gelöst. Ich weiß nicht wo die Firma sitzt, aber zu deutschen Zeiten um 01:30 wurde alles direkt inklusive Screenshots beantwortet & für mich geregelt. Andchließend habe ich sogar den Mitarbeiter via Mitarbeiter/Gastzugang hinzugefügt. Da braucht ihr euch keine Sorgen zu machen.

Mein Supporter hat mir auch anschließend noch zwei weitere Fragen beantwortet, inklusive Beispielen.

Mein Support hieß Roland.

Alles sehr hilfreich.

Zum System: Sieht gut aus & für den Preis optimal. Viele andere Systeme wollten viel zu viel Geld von mir, vor allem bei der kostenlosen Version; nehmen die teilweise Gebühren bis zu 5000€

Hier ist alles entspannt (bis zu 500€/Monat) alles kostenfrei & ab dem 501€ zahlt man nur noch 1%y

Ich bin sehr gespannt.

DMNASS
Germany
9 months using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

April 11, 2023

Roland was so helpful and helped me make my account page have a button to manage subscriptions. Make sure you do this too!!!!

Wilderness Poets
United States
9 months using the app
March 10, 2023

Big shoutout to Thessanyl. Great support. Solved my issue in less thank five minutes. well done thanks

Emerald Blend
New Zealand
9 months using the app
Yotpo replied March 12, 2023

Thank you for writing a review — we value your feedback.

February 25, 2022

My company was fortunate to work with Team Yotpo on their subscription service. I was impressed with the team's domain expertise, professionalism and quality communication. The app works great and is very user friendly. Kiki Milk's subscription service is doing better than expected and we're very appreciative of Yotpo's efforts. 5 stars without hesitation.

Kiki Milk
United States
9 months using the app
Yotpo replied June 5, 2022

We are honored to be part of your brand's journey! We strive to continue the great communication and provide you with the best service possible!

May 16, 2023

Great costumer service. fast response to via chat.

The plugin is very easy to use, and with a simple interface.

La Parfait Cosmetics
United States
9 months using the app
Yotpo replied June 1, 2023

Thank you for your valuable feedback! we're glad to hear you are pleased with our product.

February 17, 2023

Very good customer service on the chat. Irvin helped me fast, was patient and solved the issue. Would recommend this app

NutraBio Europe B.V.
Netherlands
9 months using the app
Yotpo replied March 7, 2023

Thank you for writing a review — we value your feedback.

January 22, 2023

Had a little issue with Subscription showing the widget twice on a product page. One of the chat customer service reps Happy helped me out and was resolved in minutes.

Highly recommend Yotpo subscriptions and all other Yotpo services.

Bangn Body
Australia
9 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

March 13, 2023

I couldn't get the customer-facing widget installed on my Shopify store, so I contacted support. They didn't just tell me what I was doing wrong; Irvin with their support team installed it for me and now it's working perfectly.

DeliciOats
United States
8 months using the app
Yotpo replied March 14, 2023

Thank you for writing a review — we value your feedback.

January 2, 2023

Great customer service from Happy S. - easy to understand, thorough and got me up and running quickly. Appreciate it!

A Joy Forever Bath + Body
United States
8 months using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

April 25, 2022

Hands down this is the best app for subscription based offerings on Shopify. From the easy and effortless set up to the simplicity. of use for t he customer, Yotpo has created the perfect solution for all subscription offerings for your store. Bonus points for how awesome their support staff is as well when needed!

Blind Barber
United States
8 months using the app
Yotpo replied June 5, 2022

We are grateful for your business and are excited to continue to advance together!