Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
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These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!
Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!
We just recently switched from another subscription program, and so far the features and functionality have been way smoother and more intuitive! The customer service and support are outstanding as well! We are thrilled that we switched programs!
Thank you for writing a review — we value your feedback.
Yotpo has the best customer service out of any apps. I end up always choosing them, they are responsive and friendly. Shout out to Thessanyl for being super helpful today!
We appreciate your feedback, thank you!
Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you
So far I give this a 5 star because I just set up my first subscription so will see how it goes. However, it is so easy to set up and when I hit a snag Roland in the chat was super helpful. So far so good!
Très à l'écoute, disponible et réactif pour nous aider à configurer ! Je vous recommande à 100/100 cette application si vous souhaitez mettre en place des abonnements
Merci de nous avoir fait part de vos réflexions !
This is an amazing service and an amazing team to get it done!
We are getting ready to launch our program and we will definitely see traffic/revenue growth. I can't say enough about the team at Yotpo! Major shout out to Dana and Hannah!
Thank you so much for your warm words! We are thrilled to be a part of your journey and can't wait to see how we will move forward together!
Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!
Fab app, so easy to use! The live chat is fantastic and Thessanyl was fab at answering the questions i had and resolving any hiccups my end!
Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales
Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.