Reviews (123)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality, diverse product range including clothing and accessories for men, women, kids, and pets. Its user-friendly design tools, enhanced by AI, allow for unique product customization. Customer service is noted for being responsive and proactive. While shipping times may vary, fast production and express options are available. The app integrates seamlessly with Shopify, aiding in effective product management and contributing to brand growth and profitability through competitive pricing and product quality.

March 9, 2022

Love Atisha Lee! She is an amazing sales rep supportive and attentive. I will definitely continue to buy from her

BooptiquebyLakia
United States
About 1 month using the app
Yoycol official replied March 9, 2022

Hi there,

We’d just like to thank you for taking the time to write this review of Yoycol's support. Every bit of feedback like this does so much to help us out!

Thanks for your kind words about our manager, Atisha Lee, she says you are also a nice customer!

We’re very grateful for customers like you and hope you stick with us for years to come!

March 15, 2022

Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the Yocol. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics!

LuvinGrace Store
Vietnam
About 1 month using the app
Yoycol official replied March 15, 2022

Hey there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

July 26, 2023

The selection of products is great, as is the quality, and production and shipping are fast. I would give this app 5 stars, but unfortunately it doesn't work with Shopify. It will not connect to my store and keeps asking me to install the app, which is already installed. I have contacted support twice about it, and have not received any response or acknowledgement of my issue.

I will use it to order merch for in-person selling, but I will have to look for alternatives for e-commerce. It's too bad because this app has great potential.

CirceMoon Wellness Co.
Canada
About 1 month using the app
Yoycol official replied August 26, 2023

Hello from customer support team of Yoycol,

Yoycol is committed to providing customers with high-quality products and services.

I sincerely apologize for the bad experience brought to you by the shopify system upgrade.

Our engineer team has fixed the problems you reported, if you have any other questions, please feel free to contact yoycol customer support team. We will do our best to provide you with the most efficient service.

Best Regards
Yoycol customer support team

December 19, 2020

This app is very simple, easy to use, fully functional, very helpful to sellers, I think it’s good,Many styles

Socks Shopping
China
About 1 month using the app
Yoycol official replied December 25, 2020

Hi Socks Shopping,

Thank you for trusting us. We appreciate that you have a good dropshipping time with us. Yoycol is always here to help you.

July 7, 2021

Yoycol is great, a print on demand supplier with perfect customer service and quality materials, we are very satisfied and would love to do business with them for a long time.

Chocep.com
Hong Kong SAR
About 1 month using the app
Yoycol official replied July 16, 2021

We are so appreciate your evaluation, we will continue to make our effort to strenghten our qulity our product and customer service.And we will follow your advice and try our best to meet your demand.
Thanks for your support to yoycol!

February 16, 2022

Great App and Products. Support is very fast and enthusiastic. I highly recommend use app for POD product

Amzanimalsgift
United States
About 1 month using the app
Yoycol official replied February 17, 2022

Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!

Edited February 25, 2022

GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!GOOD!
I LOVE ANNA

Nusetees Store
United States
About 1 month using the app
Yoycol official replied February 25, 2022

Thanks for prasing Yoycol staff, Anna! We love you, too, and thank for your support. Yoycol will work hard and serve better for better long-term cooperation.

Edited August 11, 2021

This is a useful App, easy to use, easy to fulfill and find many nices products. Furthermore, the customer services are excellent, really quick and helpful. Looking forward to sustainable cooperation with them

Afrodom
United States
About 1 month using the app
Yoycol official replied December 3, 2021

We deeply appreciate your evaluation,will constantly make our effort to heighten our customer service and quality of our product to customer.
Thanks for your support to yoycol!

December 19, 2020

This app is very good service, fast shipping in covid-19 translation, many new models...............

Giftcustom
Vietnam
30 days using the app
Yoycol official replied December 25, 2020

Hi Giftcustom,

Thank you for trusting us. We appreciate that you have a good dropshipping time with us. We will continually improve our shipping service about how to reduce delays caused by COVID-19.

December 27, 2022

STAY AWAY!! BAD SERVICE !! SHIPPING TIME IS TERRIBLE. Over 21 days still in shipping and bad customer service to silence. Cannot deliver goods on time Shopify should not promote the such app. I order myself to test this app.

Lazy Bunny
United States
29 days using the app
Yoycol official replied December 30, 2022

Hello from Yoycol support team,

Firstly we are deeply sorry that bring the inconvenience for you dear, for the shipping time,could you please kindly tell us your order number?we would check for you,so sorry that make you feel so unhappy dear.

And the shipping side recently in a busy time for the Christmas festival, so the local dispatching time might be slow dear, please kindly understand, any problem you could come to complain for us, we woud check and confirm the problem for you and provide you the solution dear.Even the shipping side we could not control but we would urge for you.

If you have any questions, you can contact us by email or chat, we will reply to you within 24 hours after receiving the message, this is our contact information: https://www.yoycol.com/contact_us

We are committed to turning around your experience.

Yoycol Support Team