Reviews (111)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its 3D product configurator, which allows customers to preview and customize products like guitars, enhancing user experience and boosting sales. It integrates seamlessly with platforms like CustomCat and Printful, supports various file types, and is noted for its user-friendly interface and responsive customer support. The app is also mobile-compatible, making it a valuable tool for Shopify stores.

Edited October 18, 2022

This app is perfect for our custom laser engraving and sub dye product POD business. Easy to implement, listings are set up in minutes, and the backend handling of the production files simplifies the process of pulling production files for production. The recent integration with Etsy has also been a game changer, giving us a viable option to provide our customers with custom engraved and printed ...

Craftworks NW, LLC
United States
Over 3 years using the app
Edited September 21, 2021

We love this app... Very easy to use... and you can setup your products quickly. Customer service is very fast to respond & Outstanding!!!!. They always provide help if needed and always improving the app. We have used other Customizer apps in the past and like this one best because the look is very professional, and the service is by far the BEST!!!... All in all, we highly recommend you try ...

JapanGifts.jp
Japan
About 3 years using the app
Edited May 18, 2019

www.statusmugs.co.uk Very pleased with this app highly recommend it grate customer service and the software is absolutely fantastic for what we need.

status mugs
United Kingdom
About 3 years using the app
July 6, 2023

Excellent after sales support. Comprehensive and helpful resolving an issue in our shopify environment.

Sports Contact
Canada
Almost 3 years using the app
July 10, 2018

I have searched for lots of apps here on Shopify and other sites to allow some online editing for customers customize their products, and this was the best one. Very easy to use, clean interface, fair monthly subscription and very easy going and kind staff, they helped me in all my needs and they listen a lot for all suggestions, really great staff! I really recommend this app!

Skatebrazil
Japan
Almost 3 years using the app
December 20, 2022

Wir nutzen Zakeke seit Jahren für die Personalisierung unserer gesamten Produktpalette. Wir sind extrem zufrieden mit der Anwendung, sie erfüllt alle unsere Anwendungsgebiete und bietet sogar noch mehr. Absolute Empfehlung für alle Web-to-Print Shops jeder Größe. Toller Support, der innerhalb von Minuten die Antwort hat, die man verzweifelt selbst gesucht hat. Einfach klasse!

DER BANDMARKT
Germany
Almost 3 years using the app
January 31, 2018

I've used all of the product customizer apps on shopify - ALL of them.

This app beats them in every way. It loads faster, has better options, is easier to understand during setup, has excellent help manuals and support is pretty quick, looks good on the front end (includes easy theme editor to match it to your store so you don't have to fiddle with CSS and liquid files), is all around sleeker and ...

Your Brew
United Kingdom
Over 2 years using the app
October 27, 2022

We have been using Zakeke for our customized products at DoorFoto.com for over 2 years now. The software is easy to use and the support has been great when we needed it, but to be honest, we have only had to reach out to them once in the past 2 yrs and they fixed the issues within hours.

DoorFoto
United States
Over 2 years using the app
February 23, 2018

I was looking for an app like this for months, glad I found this one. The app is so easy to use, in the back end and the front end.
I love that the app is customisable exactly for your needs.
Integration is pretty seamless, I had one very minor problem with the code on my website and the support team helped with this immediately, they’re very fast, efficient and polite.
They are committed to ...

Bernardajewellery
United Kingdom
Over 2 years using the app
Edited May 5, 2020

I really am loving this app so far! It is exactly what I was looking for to help with my website needs. I needed support with a few things and the support team was quick to help me with my needs and help with setup. I only wish I could figure out how to add templates because I keep getting error messages so maybe I'm doing something wrong but don't want to keep bothering support because the last ...

Your Cherished Gifts
United States
Over 2 years using the app