Reviews (65)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer experience with features like 3D previews and AR capabilities. They value its seamless Shopify integration, wide customization options, and effective management of complex pricing and variants. The user-friendly interface and reliable performance are key benefits, alongside responsive customer support and frequent updates, making it ideal for stores offering customized products.
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This app appeared to be everything I needed and I was very wrong. I've never seen an app try to nickel and dime their clients so badly. Customer service is slow and unhelpful. They'll give you one answer to your question and then contradict themselves with a different answer to the same question; then offer to charge you an additional fee with a different app. I have invested a large amount of time into customization and I am now willing to throw that effort away and find a different app. I recommend to continue your search for this type of app and move along. Stay away from this product.
Has no mobile interface. We tried to message support but did not hear back sadly. Its a shame because desktop looks great.
Well, Zakeke has a mobile version of course! We have thousands of customers, no one would use a not-responsive customizer. And even better, Zakeke has a mobile-dedicated UI, it's not just responsive.
As for assistance, you wrote to us on May 13, 09:55 and we replied 1 minute later, at 09:56. Maybe you're not receiving our replies, check the spam.
Lastly, it seems you're getting an issue with the mobile UI, we wrote to you from a different email address, happy to get it fixed.
