Zakeke ‑ Customizer 2D 3D , 103 reviews

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
    82
  • 9% of ratings are 4 stars
    9
  • 4% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    1
  • 7% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customization options, including 3D previews, especially for personalized or print-on-demand products. It's praised for seamless integration with Shopify, producing ready-for-print files, and positively impacting sales and cart abandonment rates. The pricing is seen as fair for the features provided. The customer service is noted for its responsiveness and openness to feedback.

Edited May 22, 2020

Has no mobile interface. We tried to message support but did not hear back sadly. Its a shame because desktop looks great.

LEMON LOCO
United Kingdom
5 days using the app
Zakeke (Futurenext Srl) replied May 22, 2020

Well, Zakeke has a mobile version of course! We have thousands of customers, no one would use a not-responsive customizer. And even better, Zakeke has a mobile-dedicated UI, it's not just responsive.

As for assistance, you wrote to us on May 13, 09:55 and we replied 1 minute later, at 09:56. Maybe you're not receiving our replies, check the spam.

Lastly, it seems you're getting an issue with the mobile UI, we wrote to you from a different email address, happy to get it fixed.

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