Reviews (101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful yet easy-to-use product customizer with smooth Shopify integration and quick setup, even for complex items. They highlight accurate 2D/3D/AR previews, ready-to-print high-res files, flexible pricing rules, and strong mobile performance. Many praise the professional, customizable interface, multi-language support, and features like file uploads and templates. Support is frequently called fast, proactive, and hands-on with setup and 3D models.
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Nice App - a few things that really stood out to us about Zakeke:
- Directly tied to the order: The finished design is linked straight to the Shopify order — no manual back-and-forth sending files around.
- Huge time savings on setup: Without Zakeke, we would have had to build the entire designer ourselves. This let us launch extremely fast, with far less development effort.
- Multi-language support: Since we need the designer in both German and English, it was great that translation just worked out of the box.
If you are interested on how we have implemented it -> you can try it out here: https://lemontaps.de/collections/nfc-cards/products/nfc-holzkarte-1
Thank you so much for your thoughtful review! We’re delighted to hear that Zakeke helped you launch your product designer quickly, without the time and development effort required to build a custom solution from scratch.
It’s especially rewarding to know that the direct connection between the finished design and the Shopify order has simplified your workflow, while the built-in German and English support made it easier to deliver a consistent experience across markets. Helping merchants reduce manual work while scaling efficiently is exactly the value we aim to provide.
The app provides all the features we need to offer our customers a smooth design experience for their custom drafts. The configurator loads quickly and is easy and intuitive to use. Zakeke’s support team is fast, helpful, and always finds a suitable solution quickly whenever we have questions or need assistance.
Thank you so much for your thoughtful review! We’re delighted to hear that Zakeke provides the features you need to offer your customers a smooth and intuitive design experience for their custom drafts.
It’s especially rewarding to know that you value the configurator’s speed and ease of use, as well as the responsiveness of our support team. Helping merchants find the right solution quickly whenever they need assistance is a key part of the experience we aim to deliver.
Great app with great support
Thank you for the five-star review! We’re really happy to hear that you’re enjoying Zakeke and that our support team has contributed to a positive experience.
We work hard to make product customization powerful without making it unnecessarily complicated, and having responsive support alongside the platform is an important part of that.
I am setting up a new store and had some questions about the options. I spoke with Goran and Gaia and both are awesome to get support from. Setting up Zakeke is very easy compared to other customizers honestly. I look forward to working with them for long term. There are lots of features the app provides and you can add so many cliparts and assign those cliparts to different products. Amazing!Thank you!
Thank you so much for your kind words! We’re really happy to hear that setting up your new store with Zakeke has been smooth and that Goran and Gaia were able to support you so well throughout the process.
It’s great to know you’re already appreciating how easy the setup is compared to other customizers, as well as the flexibility of features like clipart management across different products. We’re excited to support you for the long term and help you get the most out of your store as your customization experience grows.
Nice App, we use it more then one year and has been working very good. Would recommend.
Thank you for your kind review! We’re very happy to hear that you’ve been using Zakeke for more than a year and that it has been working so well for your business.
Long-term feedback like yours is especially meaningful to us, because it reflects both day-to-day reliability and the value the app can bring over time. Thank you again for your recommendation and for being part of the Zakeke journey.
Zakeke is a fantastic personalization tool! Easy to use, seamless Shopify integration, and great support. The 3D preview really helps customers and has boosted our sales. Highly recommended!
Thank you so much for your review! We’re delighted to hear that you find Zakeke easy to use, well integrated with Shopify, and supported by a great experience with our team.
It’s especially rewarding to know that the 3D preview is helping your customers and contributing to better sales performance. Helping merchants create smoother and more effective shopping experiences is exactly what we aim for.
(Updated Review)
Zakeke has truly impressed me—not just with the platform itself, but with the team behind it.
When I first started using Zakeke, I rated it 3 stars. The seller tools were excellent, but the buyer experience had some frustrating issues. I shared my concerns, and what really stood out is that the Zakeke team—including the COO—personally reached out to understand and address them.
Since then, we’ve been working together on improving key parts of the experience, and I’ve already seen meaningful changes. If you’re a seller and run into challenges, don’t hesitate to speak up—Zakeke listens and genuinely works with you to improve the platform.
While it can be pricy, the combination of robust features and responsive support makes it worth it. It’s not perfect yet, but it has a lot of potential, and I now feel confident recommending it.
Thank you for sharing such an honest and thoughtful review. Knowing that your experience evolved from an initial three-star rating to five stars means a great deal to us, especially because it reflects the open and constructive dialogue we’ve been able to build together.
We’re grateful that you gave our team the opportunity to understand your concerns and work alongside you on meaningful improvements to the buyer experience. While we know there is always more to refine, your recognition of Zakeke’s robust features, responsive support, and long-term potential is incredibly valuable to everyone on our team.
Thanks to the Zakeke team we have been able to develop an unique 3D model for our products. The detail and partnership we have experienced with Zakeke has been thorough in our entire process. We have received support and guidance on building our product. We are pleased with Zakeke and the customer service
Thank you so much for your kind words! We’re truly pleased to hear that, together, we were able to develop a unique 3D model for your products and support you throughout the entire journey.
It means a lot to know that you appreciated both the level of detail and the partnership you experienced with our team. Providing guidance at every stage of the process is something we care deeply about, and we’re very happy to hear that our customer service made a positive impact.
Great app for 3d and AR. And even better support! Fixed all my problems, thanks to Elena, Domenico, Nicola, Marinella and other Zakeke Team members!
Thank you for your review! We’re delighted to hear that you’re enjoying Zakeke’s 3D and AR capabilities, and even more so that our support team was able to help resolve all the issues you encountered.
A special thanks from Elena, Domenico, Nicola, Marinella, and the rest of the team for your mention. We work hard to make sure merchants can fully unlock the value of interactive 3D and AR experiences, so your feedback means a lot to us.
Guisi and the team have been outstanding and a pleasure to work with. Creating custom designs for our products on Shopify has been so simple and seamless thanks to Zakeke -- keep job so far, highly recommend!!
We truly appreciate your wonderful feedback! It’s fantastic to hear that Guisi and the team made the experience so positive and that creating custom designs for your Shopify products has been simple and seamless with Zakeke.
A special thanks from Guisi and everyone on the team for your kind words and recommendation. Making product customization easy for merchants while delivering a smooth, reliable workflow is at the heart of what we work toward every day.
