Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customization options, including 3D previews, especially for personalized or print-on-demand products. It's praised for seamless integration with Shopify, producing ready-for-print files, and positively impacting sales and cart abandonment rates. The pricing is seen as fair for the features provided. The customer service is noted for its responsiveness and openness to feedback.

October 31, 2023

excellent app with excellent customer support. easily the best design tool on Shopify

United States
3 months using the app
August 1, 2023

I think that Zakeke solved most of my issues on offering customers web2print choice instead of print on demand.
It's easy to understeand, user friendly interface, great possibility to customize your product with your personal template and more..
I'm at the beginning but I'm full satisfied.

KeeP Creations
3 months using the app
July 6, 2023

Excellent after sales support. Comprehensive and helpful resolving an issue in our shopify environment.

Sports Contact
Almost 3 years using the app
Edited October 19, 2023

I'm very impressed with the Zakeke Customizer app and even more with customer service. They're always very helpful and respond quickly. I continue to be highly impressed with the service and features.

I've been using this app for quite some time, and I still agree that this is one of the best apps for customization on Shopify. It has great features, and I love that it doesn't slow down my site!! Also, the customer service is superb. Nicola has worked with me on many occasions and I always get a fast response and resolution if any issues arise.

Skip Tea
United States
About 1 year using the app
December 16, 2022

One of the best customization tools out there on Shopify, support team is really friendly and helpful. If you don´t know something you can even ask them and they will respond and give you tips. Many updates and new things coming in a good average time period.

11 months using the app
June 28, 2023

Super Kundenservice und einzigartiger Konfigurator. Auch die Funktion der Sales Channel ist grossartig.

5 months using the app
April 27, 2023

Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.

Nijhuis Meubels
17 days using the app
December 15, 2022

On of the best APP on Shopify. Its very helpful and they are very good and i love to work with Zakeke on my store , They answer all my question directly and helping me to find saloutions

Laser Butik
6 months using the app
March 15, 2023

I recommend this app. The operation is good but the best is the customer service, Mattia helped me a lot with all the configuration

6 months using the app
December 21, 2022

My company has a complex product, but Zakeke is able to handle all of the variables our product entails. I am super happy with the Zakeke solution.

Letterman Jackets USA
United States
2 months using the app