Reviews (111)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its 3D product configurator, which allows customers to preview and customize products like guitars, enhancing user experience and boosting sales. It integrates seamlessly with platforms like CustomCat and Printful, supports various file types, and is noted for its user-friendly interface and responsive customer support. The app is also mobile-compatible, making it a valuable tool for Shopify stores.

November 14, 2022

Great Support!!! Some problems (due to my fault) in the beginning but the great support by Giusi and the technical team determined the reason quickly and gave my perfect instructions how to solve it! Absolutely satisfied...

Schreiblichkeit
Germany
Almost 2 years using the app
August 1, 2023

I think that Zakeke solved most of my issues on offering customers web2print choice instead of print on demand.
It's easy to understeand, user friendly interface, great possibility to customize your product with your personal template and more..
I'm at the beginning but I'm full satisfied.

KeeP Creations
Italy
Over 1 year using the app
Edited May 7, 2020

We're using Zakeke for our store to customize mug prints and other similar printed products.
It's been the ultimate experience with all the features the App offers, especially the 3D preview, it's AMAZING!

El PrintShop
Egypt
Over 1 year using the app
April 19, 2018

I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.

Run Ink
United States
Over 1 year using the app
November 27, 2019

Nicola and the team really go out their way to help. We've used this app for 6-12 months now and would be lost without it.

Gives our customers brilliant flexibility within the shopify store.

The Wood Look
United Kingdom
Over 1 year using the app
September 14, 2021

I've been very happy with this custom designer app. It works really well, very user friendly and I have had almost no issues with it. Also, their support team responds quickly to inquiries. Would definitely recommend!

Canadian Pet Tags
Canada
Over 1 year using the app
Edited April 5, 2021

This app was exactly what i needed to customize our product - not just text but a list of symbols from a gallery. Update: The. Best. Customer/Technical Support Ever! seriously, they are so customer oriented. im so so happy with the team!

BeLeaf Green Shop
United States
Over 1 year using the app
October 6, 2022

This app is by far the best customizer for your website, not only is it the best looking that we have used, but the support you receive from the developers is second to none, always quick to respond and want to hear any ideas you have for the future of the app's development, my kind of people, keep up the fantastic work guys! best regards TKR Graphics

TKR Graphics Ltd
United Kingdom
Over 1 year using the app
January 17, 2022

Through my experience as a digital service provider and business owner, I MUST say Zakeke's support is the best. They don't use Live chat but it's like Live chat Most importantly they solve the problems for you. Zakeke is helping increase my store's sales and AOV! Thanks, Ken, Filipo, and others I didn't meet

Outta Phx
United States
Over 1 year using the app
August 3, 2021

Awesome app and a-lot of opportunity in it also really awesome support team! Helped me out with the 3D models and even more! Strongly recommend :)

Allorn
Sweden
Over 1 year using the app