Zakeke ‑ Customizer 2D 3D

Great experience as a seller with the team. Fast, pro-active and friendly communication and a lot of willingness to find solutions and also advancing trust in growth.

As the tool is constantly evolving, some reviews I saw here regarding a bad buyer experience are not true anymore. The usage for the customer is more intuitive now.

Very reliable tool - would 10/10 recommend.

Thanks to the Zakeke team we have been able to develop an unique 3D model for our products. The detail and partnership we have experienced with Zakeke has been thorough in our entire process. We have received support and guidance on building our product. We are pleased with Zakeke and the customer service

I was initially very excited to try Zakeke, as its functionality seemed perfect for automating and streamlining our customisation workflow. Zakeke promotes "Printing Methods" as a core feature — to quote their own description: “This is where you can create a printing method and assign it to one or more products, sides, or even variants.”

However, after setting it up with a Print-on-Demand (POD) integration, I quickly discovered a major limitation: you cannot assign additional Printing Methods when using POD. This was a dealbreaker for us. The app markets itself as both POD-friendly and focused on advanced print configuration — but in practice, you have to choose one or the other. If you opt for POD, you lose access to what Zakeke itself calls a “core” part of the platform.

It’s frustrating. We were hoping to use Zakeke to automate and control our custom print setup, but instead found it lacked the very functionality we needed most.

If you rely on POD, be aware: you won’t be able to create Zakeke’s Printing Methods.

That said, - their support team is very responsive and provided quick assistance when needed.

Zakeke offers a solid customization tool that’s helped us give customers more control over their designs. There’s definitely room for improvement in performance and pricing flexibility, but overall it’s been a valuable addition to our site.

Thanks to the support from the Zakeke team! Throughout the process, we received valuable guidance and assistance that helped us bring our vision to life. A special thanks to Giusi for her availability and helpfulness, her support has been greatly appreciated.