Reviews (146)

Overall rating
3.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
January 15, 2025

As a long-time Zapier user (over 5 years), I expected better from a company I’ve trusted for automating critical business processes. Unfortunately, my recent experience has been extremely disappointing and has left me with no choice but to stop using their service.

First, Zapier’s renewal practices are poorly designed, especially for a product costing over $1,000 per year. They send only one ...

Diaita Foods
Portugal
Almost 6 years using the app
May 15, 2013

This app is AWESOME. I always thought, "wouldn't it be great if I could..." without realizing that I can, using Zapier. I'm feeling a little impatient for some of the other services I use (AHEM, SHIPSTATION) to get on the bandwagon and make some integrations available through Zapier so I and everybody else can run our businesses more efficiently. But this app has already saved me so, so much ...

Olfactif
United States
About 11 years using the app
December 4, 2014

If you need to get data out of Shopify into another system this is the way to go. All our orders are in Salesforce thanks to this app.

There are some things I would like it to do that it doesn't, though these aren't the app's fault. Some of the data that comes out of Shopify is incomplete or formatted weird, which required lots of work on the Salesforce end to get it to work (triggers, etc). ...

School's Out Washington
United States
Over 8 years using the app
October 27, 2015

Easy set-up, very intuitive, and saves us hours!

Before we were having to manually export and import order data which impacted lead time and sometimes created data entry errors. Now we can focus on delivering the best possible customer experience. Thank you Zapier!

Abode Systems
United States
Over 7 years using the app
Edited December 25, 2018

UPDATE 12/12/18:
Wow - we have been saving a lot of time for a long time now. The zaps described below in our original review are outdated. Zapier has also become even more powerful (multi-step zaps with alternate paths).

We now do way more and with some different apps (HelpScout, Base, TypeForm). New customers get emails asking how they found us (and a follow-up after a week if they don't ...

Standout Designs
United States
About 7 years using the app
July 15, 2015

Zapier continually provides our business with workaround solutions that would otherwise be impossible.

Long story short, great user interface, A+ reliability, endless possibilities for custom implementations, and definitely worth the money.

Most recently we created a Zapier "Zap" that triggers a custom email in gmail when a new order is placed in Shopify. The Zap receives all relevant information ...

Schoolkinecookies
United States
Over 6 years using the app
July 14, 2015

Zapier is the missing glue that can help with automation of processes within Shopify.

With a creative implementation of Zapier could well make up for dozens of other paid apps within the app marketplace and helps get the most out of your Shopify experience

Kianabeauty
Australia
Over 4 years using the app
March 27, 2014

As an early startup with a small team and limited time, we love automating as many processes and tasks as possible. Really glad we found Zapier as it's helped us tremendously in cutting time and effort so that we can focus on more important things. Great app - highly recommend it!

Daame
United States
Over 4 years using the app
February 12, 2015

Zapier does exactly what it says. In our case, we're using it move customers from Shopify to Hatchbuck. There unfortunately isn't native integration, but Zapier makes it work. Saves us a ton of time from manual entry.

US Chia
United States
Over 4 years using the app
March 22, 2015

Integrating apps like a BOSS! Zapier saves us time so we can sell more! Thanks Zapier!

ACE Hackware
United States
Almost 4 years using the app