Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
Zendesk was built upon a simple idea: Make customer service software that’s easy to use and accessible to everyone. The company has expanded on that idea, and now offers a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.
Among those products are Zendesk Embeddables. They are a combination of the Zendesk API, Web Widget, and Mobile SDKs for both Android and iOS. They allow developers to embed Zendesk functionality – Help Center, Chat, or Tickets – natively into any app, website, or standalone device. This helps maintain brand consistency, increases the efficiency of support interactions, and keeps friction to a minimum for customers.