Reviews (161)

Overall rating
2.9
Counts per rating level
  • 45% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 30% of ratings are 1 stars
July 25, 2018

Great app for our store. Works great and we never have any issues.

Covers Select Best Golf Cart Covers For Sale
United States
8 months using the app
September 20, 2016

Really nice CRM app.

Used it on my store: https://happypatron.com

Happy Patron
United States
8 months using the app
March 9, 2017

Extremely customizable and well thought out app. Would recommend!

Toughcords
United States
7 months using the app
May 11, 2016

If customer service matters to you, you should have a system like zendesk to allow to centralize all your communication in one dashboard. I have been using Zendesk forever. And the fact that they bought Zopim Chat and integrated it into their system was a dream come true. A+++ Zendesk.
Team Zendesk forever.

Touba Coffee Tea
United States
6 months using the app
March 13, 2017

Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.

Veppocig
United States
6 months using the app
March 24, 2022

We use this app so that our customer service team can see orders that were purchased via our shopify shop. Being able to see the transaction and shipping status without opening shopify allows our customer service team to answer questions regarding their order right away.

Yes.Fit
United States
4 months using the app
July 29, 2016

Helps out with customer service a lot.

Swag By Milo
United States
4 months using the app
October 26, 2016

Incredible App, gives you anything you could ask for in terms of customer support help. Engages the customer in the most professional matter possible.

Kayses
United States
About 2 months using the app
August 11, 2018

If you have any issues with customer service this program solves it all. Check out my site https://MajorLeaguePets.com

Majorleaguepets
United States
About 1 month using the app
July 17, 2020

Great App, but always show a boring error "Whoops, looks like something went wrong". How can i solve it?

Varejo Moderno
Brazil
12 days using the app
Zendesk replied July 19, 2020

Hi Varejo! Thanks for your review!

Thanks for raising this concern. When is this error showing?

We've also launched an Early Access Program for our new Shopify integration, ...