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Best CS solution money can buy
Did not work on Safari, but on Chrome the integration worked fine. Seems to be a very good solution to easily link Zendesk and Shopify without coding skills.
Thanks LucyBalu!
We'll look into the Safari issue, thanks for raising it!
Cheers,
David
This app is the best for keeping all our customer emails and inquiries in one place rather than bombarding an email address. I love being able to look up the history when a customer returns with more questions. Also appreciate that our agents can have a conversation internally prior to replying.
Great app for our store. Works great and we never have any issues.
Really nice CRM app.
Used it on my store: https://happypatron.com
Extremely customizable and well thought out app. Would recommend!
If customer service matters to you, you should have a system like zendesk to allow to centralize all your communication in one dashboard. I have been using Zendesk forever. And the fact that they bought Zopim Chat and integrated it into their system was a dream come true. A+++ Zendesk.
Team Zendesk forever.
Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.
Helps out with customer service a lot.
Incredible App, gives you anything you could ask for in terms of customer support help. Engages the customer in the most professional matter possible.