Zendesk

Zendesk

Reviews (161)

Overall rating
2.9
Counts per rating level
  • 45% of ratings are 5 stars
    72
  • 18% of ratings are 4 stars
    29
  • 4% of ratings are 3 stars
    6
  • 4% of ratings are 2 stars
    6
  • 30% of ratings are 1 stars
    48
February 12, 2021

Did not work on Safari, but on Chrome the integration worked fine. Seems to be a very good solution to easily link Zendesk and Shopify without coding skills.

LucyBalu
Germany
8 days using the app
Zendesk replied February 14, 2021

Thanks LucyBalu!

We'll look into the Safari issue, thanks for raising it!

Cheers,

David

May 17, 2020

This app worked perfectly, straight away, it literally took 1 min to set up, and our Zendesk account was synced with our entire Shopify store almost immediately. Here's why I think people might be giving a bad review: This app will SYNC Shopify to your existing Zendesk Support account, you also have to install the Shopify app in your Zendesk account. This app won't create a Zendesk Support account for you, so if you don't already have Zendesk setup, it won't work... We do have a Zendesk Support account, so this app worked perfectly for us! And it's pretty amazing really...

Silicone Lovers Sex Dolls
United Kingdom
16 minutes using the app
Zendesk replied July 12, 2020

Thanks for your review!

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