Lead customers to happiness
Give customers what they want - quick, easy, and personalized resolutions, through the channels of their choice.
Support your employees
Productive agents are happy agents. Unify your customer data in a single workspace -empowering agents to deliver better customer experience.
Knowledge is power
Give customers the most relevant answers and information automatically - and in context - for a faster self-service experience.
Support
- FAQ
- Developer website
- Privacy policy
- support@zendesk.com
Pricing
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
While the app is free to install, it does require a subscription to the Zendesk Support Team Plan or above.
Most recent reviews
Une Licorne
Impossible to install. I tried to install and I got many times Sorry, there was a problem
An unexpected error occurred. Try installing the app again.
Developer reply
Hi Une Licorne,
I'm sorry to hear that you're having trouble installing the Shopify integration. Can you confirm if you have an existing Zendesk account or a Zendesk free trial setup before trying to install the app?
Thank you!
iKids
This app is just kidding and ridiculous.
The live chat widget was disabled suddenly after I paid annually without any notifications!! Because they upgraded the zendesk package but not this shopify app.
Developer reply
Hi iKids,
Thank you for taking the time to reach out to us. I am very sorry to hear about your experience with the Shopify integration. The integration is available on all of our new Zendesk Suite plans, but our legacy plans do require a plan type of Support Teams or above in order to access the Marketplace.
I will follow up with your account team to discuss options in ensuring you have a plan that has access to this integration.
Thank you!
ExoGun - Percussive Therapy
really expensive for what it is but it does the job. setup was quite complicated as well. now that everything is setup i feel like i am stuck with it
Developer reply
Hi ExoGun,
Thank you for taking the time to reach out to us. I am so sorry to hear about your experience. So that we can continue improving, could you let us know a little bit more about where the setup for the Shopify integration was challenging?
Thank you again,
Jessica