Reviews (10,369)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.

January 6, 2025

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

Superhero Gear
United Kingdom
Almost 5 years using the app
Zendrop replied January 14, 2025

Thank you for sharing your experience! It's great to hear that you've been so happy with Zendrop over the past four years. We're glad to be part of your journey, and if you ever need support or have any questions, we're always here to help!

December 2, 2024

New to dropshipping. Kinda scared sh*tless, actually, but doing it scared because something has to happen. I first heard of Autods and started seeing people talke about Zendrop. Saw nothing but great things about their support. Well, I signed up got stuck and just had my first interaction with "Zendrop Jacob." Everything I knew about their support was 100% accurate! Jacob was patient, detailed in their answers, and very professional! I say all this because I was a customer service phone rep for over 25 years, and I will go the distance for fantastic support and/or services as a consumer. Look, choose Zendrop and get a great product with great support! Besides, they have alot to offer!

Super Viral Buys
United States
Over 1 year using the app
Zendrop replied January 28, 2025

We’re sorry to hear about your recent experience, and we understand how frustrating this can be. Your feedback is important, and we apologize for any inconvenience caused. Our team will reach out to assist you further and work towards a solution. Thank you for your patience.

December 28, 2024

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!

Sleetfeet
United States
10 months using the app
Zendrop replied January 14, 2025

Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know that his support made a difference in resolving your issues and guiding you through the Zendrop services. Your recommendation means a lot to us, and we’re here for you anytime you need assistance!

December 16, 2024

Zendrop has been a total game-changer for my dropshipping business! Their platform is so easy to use, and the customer support is honestly amazing—they’re always there when I need help. Finding great products takes no time at all, and the automated fulfillment makes everything so much smoother. My orders are shipped out fast, which keeps my customers happy (and coming back!).

What I love most is how simple it is to connect with my store. It’s saved me so much time and stress—seriously, I couldn’t imagine running my business without Zendrop!

Easeshoppy
United Kingdom
7 months using the app
Zendrop replied December 20, 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that Zendrop has been such a game-changer for your business. It's great to know that the platform’s ease of use, fast shipping, and customer support have made a positive impact on your dropshipping experience. We’re so glad to be a part of your success, and we look forward to continuing to support you!

December 28, 2024

Exceptional Support and Service – Zendrop Goes Above and Beyond

I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers.

Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer.

It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support.

I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!

3 Little Things
United States
5 months using the app
Zendrop replied January 14, 2025

Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!

January 15, 2025

Excellent support from Jo, helping me to clean up and set up the account with Shopify.
Moreover, have been using zendrop since a while now, no issue to give on their service and support

Extremewill
United Arab Emirates
6 months using the app
Zendrop replied January 17, 2025

Thank you for your wonderful feedback! We’re so glad Jo was able to assist you with cleaning up and setting up your account with Shopify. It's great to hear that you've had a smooth experience with Zendrop overall. Your continued trust means a lot to us, and we’re here whenever you need further support!

January 24, 2025

⭐⭐⭐⭐⭐

Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!

Tech Trove Innovations™
Canada
12 months using the app
Zendrop replied January 28, 2025

Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for you and that our coaching support has helped you every step of the way. It's great to know you're feeling confident in managing and scaling your store. If you ever need further assistance, we're always here to help. Best of luck with your business, and we appreciate your high recommendation!

January 20, 2025

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Bible Quote Jar
United Kingdom
3 months using the app
Zendrop replied January 24, 2025

Thank you so much for your kind words! We're thrilled to hear that your Zendrop experience has been amazing and that Nyka was able to provide such excellent support. It's great to know that her efficiency and thoroughness have made your dropshipping journey easier. We'll be sure to pass along your appreciation to Nyka. If you ever need more assistance, we're always here to help!

January 28, 2025

The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.

A I BestGifts
United States
About 1 year using the app
Zendrop replied February 11, 2025

It’s great to hear that Markqil was able to help you out and that you’re now on the Plus plan. Sounds like Zendrop’s support really made a difference for you. Thanks for the recommendation, and best of luck with your store! 🚀

December 7, 2024

Zendrop has been a game-changer for my business! Their seamless integration and fast shipping have saved me so much time and hassle. The customer service is amazing, always ready to help when I need it. Thanks to Zendrop, I've been able to focus more on growing my brand and less on logistics. Highly recommend! THE ONly one i will love to and will make me happe no didy is tunr my billing littil down i'm struglin now but anything els is top.

Husdjurbutik
Sweden
4 months using the app