Reviews (8,903)

Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its user-friendly dropshipping features, seamless Shopify integration, and vast catalog of quality products. They value the automated order fulfillment, real-time inventory management, and customizable packaging. Many praise the responsive customer support for their quick problem-solving. The platform's competitive pricing plans and educational resources are also highly regarded.

May 16, 2024

I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!

Spontaneous Decisions
United States
About 3 years using the app
June 14, 2024

Instant customer service via the chat, very helpful

Kidio
Australia
Over 1 year using the app
June 16, 2024

The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.

My Pet Friend & I
Australia
Over 1 year using the app
June 1, 2024

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.

B4 Lifestyles
United States
Over 1 year using the app
June 5, 2024

Zendrop is a great platform to find winning products and to also fulfill orders. Its easy to navigate and fulfill orders quickly on time.
I have been using zendrop over a year and very happy with it and recommend it to everyone.

Urbanstarshop
United States
Over 1 year using the app
June 7, 2024

I have to say that joining Zendrop is one of the best decisions I have made, I love there products and their customer service is top notch. There has never been a time when I had an issue and had to contact support and they couldn't help me. My last issue I was helped by Jobelle and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move, because of all the benefits including the live trainings. These are done weekly and are full of knowledge and ideas on growing your business, Thomas is a great teacher

Carbone's Marketplace
United States
Over 1 year using the app
June 6, 2024

The Zendrop app is amazing for Shopify. It creates a seamless connection between Zendrop and Shopify, and allows me to spend more time with my product research and marketing. This is a must have for all dropshippers.

808 Island Solutions
United States
About 1 year using the app
May 15, 2024

Highly recommended, quick responses and knowledgeable staff.
Easy to get in the chat and quickly resolve the issues.

Latinas Thread
United States
Over 1 year using the app
June 18, 2024

Very helpful.gave me everything I needed within 30mins solved very quickly.frenz a great agent.

MmrEnterprisellcclothesandmore
United States
11 months using the app
June 5, 2024

quick delivery and if you have a problem they will solve it directly. Quick response

boemos
Netherlands
12 months using the app