Reviews (10,272)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, ideal for beginners. They praise its diverse, high-quality product range and seamless Shopify integration. Features like automated order fulfillment and fast shipping options enhance customer satisfaction, while custom branding options strengthen brand identity. Exceptional customer support and valuable educational resources are also highlighted, alongside a cost-effective multi-account subscription model.

July 30, 2024

Great customer support that assists you with any problem you might be experiencing.

Rejuvion
Germany
1 day using the app
June 27, 2024

Janelle was very polite and helpful in explaining to me how to Import a certain product. As the Aliexpress Importer is currently not working she showed me an alternative route.

My Store
United Kingdom
About 2 months using the app
August 2, 2024

I will say, the app was not yet set up for pod, which is my interest. However, I did have a problem trying to uninstall the app and Cyril with Zendrop took care of it immediately. They have a very responsive customer service department.

We Cell Phone Cases & Beyond
United States
About 1 hour using the app
May 29, 2024

As a jewelry dropshipper, I do have a criticism in that most of their jewelry doesn't explicitly state the materials in the product description or product title. That being said, their products are affordable and of good quality. Also, their customer support is top-notch! They do most of the heavy-lifting for me in terms of reaching out to suppliers and asking them for that information, which is MUCH appreciated.

Etherea
United States
7 months using the app
June 30, 2024

It's been pretty good so far. The whole experience can be confusing and overwhelming but we'll worth it!

Peak Hits
Canada
27 days using the app
May 24, 2024

I've had a lot of struggles with the AliExpress importer tool, and had to figure out another way to get a product from AliExpress to my store. I contacted their customer support and they are some of the most caring likeminded people i've ever gotten to speak to. They figure out your problem with you and truly do everything in their power to help!

The UltraVac
United States
3 months using the app
July 7, 2024

I would because it help buyers see your product

Perfect Golf swing mat
United States
8 days using the app
July 1, 2024

Works well, the Aliexpress Importer breaks sometimes though.

That Thing Trending
United States
6 months using the app
June 10, 2024

At first I waas very frustrated with Zendrop because It was not letting me fufill my fist order but I contacted the support team. The support team was very kind and helped me out a lot! Thank you!

Glowave
United States
29 days using the app
May 29, 2024

Zendrop has been a game-changer for my Shopify store with its fast shipping and high-quality products. Their user-friendly interface and automated fulfillment save me a lot of time. The customer support is top-notch and always ready to help. Highly recommend for anyone in the dropshipping business!

Salvora Amsterdam
Netherlands
About 1 month using the app