Reviews (10,407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing e-commerce efficiency. They praise the diverse product selection, fast U.S. shipping, and automated order fulfillment. Custom branding options are valued for improving customer experiences and brand identity. The responsive support team and educational resources are beneficial, especially for new dropshippers. The ability to use one subscription across multiple accounts is also highlighted.
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Great communicate and fast solving problem.
Thank you so much for the five-star rating! We're thrilled to hear you're satisfied with your experience. If you ever need anything else, feel free to reach out!
good customer service. Helped me get my account sorted out in minutes due to an error on my side Thank Ian
Thank you for your feedback! It’s wonderful to hear that Ian was able to assist you quickly and efficiently.
The customer support is top-notch! Fast, friendly, and problem-solving oriented. I highly recommend it!
Thank you for the amazing feedback! We’re so glad to hear that our customer support has made a positive impact on your experience. Your recommendation means a lot to us—thank you for choosing Zendrop!
Zendrop is a great drop shipping app. They have a lot of different products and selections and what you want to drop ship will most probably be there, but if its not you just have to source it and the team members will do the best they can to find the product or whatever is close to it. The service is great. I suggest it.
Thank you for the wonderful feedback! We're thrilled to hear that you've had a positive experience with the product selection and our team's efforts to help you find what you're looking for. Your recommendation means a lot to us, and we're always here to support you with anything you need as you continue your dropshipping journey!
I'm new to the whole dropshipping scene. Zendrop has done a great job getting me up and running. One critique... Be clear to explain the different warehouses that the product is in. This is important because if you put your products on TikTok, they absolutely do not like products being shipped outside the U.S. So I would make sure to only add products from the Zendrop US warehouse. There customer service is great and they have helped a lot. Thanks Zendrop!
12/29/24 Update: Khubaib helped me today and he was very thorough in explaining some things to me. Being fairly new, some situations I didn't know how to deal with and he helped greatly with that. Thanks Khubaib!
Thank you for your valuable feedback! We’re glad to hear that Zendrop has been helpful in getting you started with dropshipping. We appreciate your suggestion about clarifying the warehouse locations, and we’ll certainly take that into account to improve the experience for users like you. If you ever need further assistance, feel free to reach out. Thanks for choosing Zendrop, and good luck with your business!
Easy to use however;
This isnt a free supplier website, it is based of the amount of products listed onto your store.
Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store.
This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.
We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.
App is great so far, I did have an issue with the Subscription with Zendrop and Shopify not linking so I got charged twice.
Khubaib from Zendrop helped inform me what the issue was and everything is good now.
I'm glad to hear Khubaib was able to help resolve the issue! It's great that everything is sorted now. If you have any other questions or need further assistance, don’t hesitate to reach out! 😊
billing for services after a free trial then refusing a refund. i never gave them cc details. very scammy business model taking advantage of free trials without disclosing the ongoing billing
We’re really sorry to hear about your experience with the billing process and the frustration it has caused. We understand how important transparency is, and we apologize for any misunderstanding. Please reach out to austin@zendrop.com so we can further assist you and discuss this with you.
Muy buenos proveedores
Thank you! We're happy to hear you're satisfied with the suppliers.
Great service to resolve issues promptly.
Thank you for the kind words! We’re glad to hear that the service was able to resolve your issues promptly. Your feedback is much appreciated! 😊