Reviews (10,430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.
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I am very satisfied with the support. I had an issue with an order that just came in, as it wasn't showing up in the Zendrop "Orders." I contacted support and received a very quick response from the lovely Jo Anne, who was able to provide me with an answer right away. Thank you for the help. I haven't been using Zendrop for long, but I have no complaints so far. Thanks for the help, Jo Anne, and here's to a great collaboration!
The customer support is incredibly responsive and helpful, addressing my questions quickly and effectively. The website is very user-friendly, intuitive, and practical, making my overall experience seamless and enjoyable. Highly recommended!
Thank you for your amazing feedback! We're thrilled to hear that our support and website have made your experience so positive. We truly appreciate your recommendation and are here for any future needs!
Used to be a really good app, but not anymore. Since recently, they won't refund you anymore for products that customers want to return. This means it will cost you money anytime a customer wants a refund, making dropshipping with Zendrop not profitable anymore.
We’re sorry to hear about your recent experience, and we understand how frustrating this can be. Your feedback is important, and we apologize for any inconvenience caused. Our team will reach out to assist you further and work towards a solution. Thank you for your patience.
Awesome app, very good customer service. The perfect app to start your Dropshipping journey
Thanks for the awesome feedback! It sounds like Zendrop has been a great fit for you so far. If you need any tips or help as you continue your dropshipping journey, feel free to reach out!
So today I got a problem with my shopify as payment was done in any other account not my account which was activated with the shopify store, Mariane, helps me a lot into it, she resolve my issue, and I am really happy with it, she listen to me very clamly, and answer to my every Question and give me every possible solutions, so once again thanks a lot...
really really apreciate the team zendrop is the best quick assistance for customers everything thank you the team
Thank you so much for your kind words! We're thrilled to hear you appreciate the quick assistance from the Zendrop team. Your feedback means a lot to us!
IM VERY NEW TO ZENDROP(UNDER 1 WEEK) BUT I HAVE TO SAY THAT IT WAS SUPER EASY FOR ME TO FIGURE OUT ON THE FIRST DAY!(COMPARED TO OTHER APPS I'VE TRIED SO FAR) IM VERY SATISFIED WITH THIS APP!!
Thank you for your awesome feedback! We're so happy to hear that you found Zendrop easy to navigate right from the start. It's great that you're feeling satisfied after just a week of using the app! If you ever need any assistance or have questions as you continue your journey, we're always here to help!
Customer support is always quick and helpful, thank you!
Thank you for the great feedback! We're so glad to hear that our customer support has been quick and helpful. We appreciate your kind words, and we're always here to assist you whenever you need!
Zendrop Customer service and chat system is fantastic! Very helpful and quick! The App I am just learning, and they are great at answering all my questions! They also sourced a product for me in so quick it was awesome! Lots of cool features and print on demand as well.
Today i had some problems with my webshop, Janelle From the Help chat, helped me in les then 10 minutes to resolved to problem. nice work, keep it up.