Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

June 19, 2024

Its a centralized place that has a very nice user interface and super easy to use. You can find any product, and auto fulfill it and its honestly so helpful to someone like myself who is a beginner to this

hairzy
United States
About 2 months using the app
Edited April 13, 2024

Highly recommend. It’s free and still provides great resources (the most important being the suppliers). For FREE, this is by far the greatest drop shipping website/app you could use. Zendrop also has a lot of cool and new products. Finally, the only thing I will say is that shipping rates are a bit expensive, but i believe all drop shipping websites have expensive shipping. Editing this a month later, I still think it is amazing. AutoDS requires super expensive investments with customer support faults and less product variability. Even though AutoDS does have some extra services, it requires more payments to access and doesn't even provide that much value.

Zephyr
Canada
About 2 months using the app
August 9, 2024

Zendrop has probably the best customer service I have encountered. It is immediate and always helpful

TechBuyz
United States
16 days using the app
March 26, 2024

I just recently started using Zendrop a few weeks now and just been at awe with the ease of use and functionality of their amazing app.

My Shopify store is working so smoothly from order to fulfillment all because, and after I discovered and started using Zendrop on my store to fulfill orders.

The other amazing thing that I definitely want to point out, is Zendrop customer support. Just one word comes to mind to describe the service and support help I’ve received so far from their highly professional service team… AWESOME!!!!

I highly recommend Zendrop if You are looking for that well oiled, smooth sailing and top notch support team to help propel your eCommerce business to the next level.

SWAGGERLISTIC
United States
6 months using the app
June 24, 2024

The customer service is beyond helpful! They get right to the point and don't waste any time coming up with a solution.

Vessti Lusso
United States
5 months using the app
July 19, 2024

i had amazing experience, the agent answer quick and always happy to assist you

MsFlawless
United States
4 months using the app
June 24, 2024

I'm pretty new to Zendrop however I would recommend it to anyone. It's very easy to get started and I love the product selection they have to chose from.

Hookapiller Place
United States
4 months using the app
July 23, 2024

Best customer service! Keep it up!

My Store
United Kingdom
6 months using the app
May 19, 2024

I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.

One of the standout features of Zendrop is its high quality. The app is meticulously designed, offering a user-friendly interface that is both intuitive and aesthetically pleasing. It runs smoothly without any glitches or crashes, which speaks volumes about the developers' commitment to maintaining a reliable and efficient platform. The functionality of the app is top-notch, providing all the features I need with impressive precision and accuracy.

Moreover, Zendrop's response time is remarkably fast. Whether I am accessing data, uploading content, or navigating through various sections, the app performs these tasks with incredible speed. This efficiency greatly enhances my productivity and overall user experience, allowing me to accomplish tasks swiftly and without unnecessary delays.

However, what truly sets Zendrop apart is its exceptional customer service. The support team is always readily available, demonstrating a high level of professionalism and courtesy. Whenever I have encountered an issue or had a question, the response has been prompt and thorough. The representatives are knowledgeable and patient, ensuring that my concerns are addressed effectively and to my satisfaction.

In summary, Zendrop exemplifies excellence in both its technical capabilities and customer support. The high-quality design, rapid response times, and outstanding customer service create a seamless and enjoyable user experience. I wholeheartedly recommend Zendrop to anyone seeking a reliable and superior app for their needs.

GlamChic
Israel
11 months using the app
October 3, 2024

Awesome service, Ian has answered my certains questions.

Haunted Lanterns
Spain
About 1 hour using the app
Zendrop replied October 8, 2024

Thank you for your feedback! I'm glad to hear that Ian was able to assist you with your questions.