Reviews (10,141)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 2, 2024

attentive customer service

pratiCool
France
About 2 months using the app
July 11, 2024

Thank you very mush Zendrop for helping me through my business especially customers service, 100% recommended

monaza
Australia
1 day using the app
October 22, 2024

it is not working for me

ALL IN ONE
Canada
1 day using the app
Zendrop replied October 29, 2024

Thank you for your feedback. We're sorry to hear it's not working for you. Please reach out to austin@zendrop.com so we can further assist you and make it work for you. Looking forward to hearing from you.

June 26, 2024

Zendrop is very accessible. So far, I love the quality of the support I am getting.

Pamofy Home Decor
United States
3 months using the app
May 17, 2024

customer service is speedy and works well. the products and the website are pretty good and Im happy with what they have to offer. just started so I will see where it is going to take me... lets see.

Roamn
United States
5 months using the app
July 1, 2024

Customer support very good. Fullfilling very good. Very trustfull. Would highly recommend!

Vondic
Austria
22 days using the app
June 22, 2024

Customer service was so helpful! I am very new to dropshipping and Cyril helped clear so much up for me!

StoreBYN by Robyn Nemeth
United States
25 days using the app
May 21, 2024

I was not used to communicating fully through the app, I prefer to speak to someone in person, but I got the help I needed with my account. Jemina and Molly were very helpful and understanding, and I appreciate their help. I also love attending the Academy with Thomas, he is the best and so patient and helpful. I feel I would have given up if it wasn't for Thomas's encouragement. Thank you Zendrop!

Lilys Emporium
United States
7 months using the app
Edited June 9, 2024

Zendrop is by far the best company I've worked with. They offer tons of free training. If you have an issue the support staff goes above and beyond to help you resolve your issues even if it takes all day. I appreciate them for always being there when needed.

DBA Creations
United States
4 months using the app
June 21, 2024

I dare say this is one of the best customer service I have experienced. I am so glad I chose to do this with Zendrop.

Thee Essentials Store
Nigeria
17 days using the app