Reviews (10,425)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and smooth Shopify integration, which streamlines product and order management. They praise the automated fulfillment process for boosting efficiency and the selection of quality products with fast shipping options, enhancing customer satisfaction. Custom branding options improve the unboxing experience, and the responsive 24/7 customer support and educational resources are valuable for business growth.

July 18, 2024

As a new Zendrop user, I couldn't be happier with the service and support I've received. The platform is incredibly user-friendly, and the product selection is fantastic. I want to give a special shoutout to Jinky and Joannah for providing exceptional support throughout my onboarding process. Their responsiveness and willingness to help have made a world of difference. If you're looking for a reliable dropshipping partner, Zendrop is the way to go!

CharmistaSale
Spain
3 months using the app
October 14, 2024

good

HumidifierLocomotive
Spain
About 2 months using the app
Zendrop replied October 18, 2024

Thank you so much for the review! We really appreciate your support. If you have any more feedback or questions, don’t hesitate to reach out!

June 24, 2024

I'm pretty new to Zendrop however I would recommend it to anyone. It's very easy to get started and I love the product selection they have to chose from.

Hookapiller Place
United States
4 months using the app
October 8, 2024

good experiences with zendrop

My Store
Netherlands
29 days using the app
Zendrop replied October 10, 2024

Thank you for sharing your positive experiences with Zendrop! We're glad to hear you're having a good time with our services.

March 21, 2024

My customer service experience has been quite quick, responsive, and complete. They answered all my questions and held on to my issue until resolved. It's always great to partner with a company that takes ownership to serve its customers.

Taylor Rose Shop
United States
7 months using the app
July 15, 2024

Zendrop has top notch support and are able to help you navigate through your first fulfillment.

SKIN BAZAAR
United States
7 months using the app
Edited June 18, 2024

Shipping has not been the best so far. Customer service is decent, only downside is it is only through chat. The product selections are amazing though!

JDrop
United States
6 months using the app
July 22, 2024

I would like to commend Franz for his exceptional assistance in resolving an issue I encountered recently. The support team provided prompt and effective solutions, demonstrating a high level of expertise and dedication. I greatly appreciate Franz's valuable support and would highly recommend their services.

Heat flora
United States
4 months using the app
April 1, 2024

Using Zendrop has so far been a blast. I was forwarded to a bot for help and was feeling like i needed to communicate one on one with a person and their help center afforded me that opportunity. This, to me, is true customer service. We truly seem to be lacking in this here in the US anymore and I can only say thank you!

LectroStuffez
United States
5 months using the app
July 25, 2024

I recently started using Zendrop and I couldn't be happier with the experience. Their platform is incredibly user-friendly and the product selection is diverse, making it easy to find items. Also the customer support is reliable and will help you with anything. Definitely recommend.

Mein Shop
Germany
16 days using the app