Reviews (1,462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.
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Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.
Amazingly easy and their customer service are so responsive and helpful
I really love Zendrop, their products are vetted to ensure quality and their shipping times are really good! Zendrop also offers refunds on all orders as long as you refund your customers first, this is an amazing policy! However, Zendrop’s support sucks. Luckily, there’s an extensive FAQ page and Bot support to answer most questions you may have. I’d definitely recommend this app.
Jinky was very helpful and great information. Greatly appreciate the chat option on zendrop and how quick they are to respond.
I like Zendrop products, but everytime I get an order Zendrop says I can't fulfill it. I don't understand this.
Muy buen servicio al cliente. Eficiente y rápido. El UX también es A1-
This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not ...
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i have alreadu help a lot of my students to use this app because it has a quite good customer service and easy to use.
I find this app so easy to use. Very happy with the connection to my Shopify store and how it works. :-)
Great Platform, Customer service is great when you have issues. Shipping times is good and hopefully becomes faster like amazon speed! then they would be unbeatable. Hopefully they provide more competitive prices than other fulfilment platforms so they stay desirable for business owners. Thanks Team! Appreciate the work!