Reviews (10,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my regular orders if they can't handle a simple sample correctly?
Additionally, Zendrop lacks the necessary declarations of conformity and certificates for products that require them. This omission means you can't use their products on TikTok, eliminating a significant market opportunity.
Overall, Zendrop has been a huge waste of time and money. I would not recommend their services.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Great help and service thanks Zendrop team!
I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.
We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!
Response times are a little long but good experience so far with the actual fulfillment side of things.
We’re pleased to hear about your positive experience with us. Please be assured that we will continue to offer the best assistance possible.
So far so good
Really helpful and quick to respond.
Nice Support
We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.
I get all the help I need, and it's easy to understand step by step if I need assistance. I also get very quick responses back! It's very enjoyable and easy to collaborate with Zendrop.
Awesome service, Ian has answered my certains questions.
Thank you for your feedback! I'm glad to hear that Ian was able to assist you with your questions.
The Support is so awsome
Thank you for the great feedback! We're thrilled you found our support awesome.