Reviews (10,387)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.
Refine
-
By rating
Cyril is a great asset to your company, I had several issues and she was very helpful and patient. She provided me with the information I needed to fix my problems. I would highly recommend her to anyone.
Terry
Angelfly.org
Spoke Jobelle, she was great. She dealt with my issue straight away and quickly
So far Zendrop has been great!
I needed help with a logging in issue and after speaking to a staff member once the AI Bot did its part, I was able to get the help I needed very quickly!! Super fast customer service!!
customer service is speedy and works well. the products and the website are pretty good and Im happy with what they have to offer. just started so I will see where it is going to take me... lets see.
I was initially having some trouble updating inventory based on instructions provided to me by the service desk team - after some back and forth one of their senior customer care managers hopped in and provided some personal assistance and we were able to work through the problems I was having. Problems solved! After this experience my confidence with their service has been restored. Much appreciated.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Nothing is a bother to them vary patient thank you for everything
I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.
I have been using zendrop and and fulfilment times are within 2-3 days much faster than other fulfilment softwares that I used and hassle free refunds to customers from zendrop fulfilment products.
I've been using Zendrop for my dropshipping business for a couple of months now and i have to say that compared to AutoDs or CJ, Zendrop is the most reliable and user-friendly platform for dropshippers. I was using AutoDs before and I encountered so many issues and bugs with their platform and I ended up losing a lot of money from chargebacks. after I made the switch to Zendrop, everything has been smooth sailing since then
Exceptional Service and Expertise from Juan
Review: I had the pleasure of working with Juan on Zendrop, and I must say, his service and expertise exceeded all my expectations. Juan demonstrated an exceptional level of professionalism and dedication to ensuring that my experience with Zendrop was smooth and efficient.
Not only did Juan go above and beyond to address any concerns or questions I had, but he also provided valuable insights and guidance on optimizing my dropshipping strategy. His deep understanding of the platform and the industry as a whole was evident in every interaction we had.
Furthermore, Juan's communication skills are top-notch. He was always prompt in responding to my messages and was incredibly patient in explaining complex concepts in a way that was easy for me to understand.
Thanks to Juan's assistance, I was able to streamline my dropshipping process and achieve better results than I ever thought possible. I highly recommend Juan to anyone looking for a dedicated and knowledgeable professional to support them on Zendrop. He truly is a valuable asset to the platform.
Gary
NJPH Best Selling