Reviews (10,144)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

August 5, 2024

pretty good

Arakan Apparel
Australia
25 days using the app
June 18, 2024

Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

FrostyFinds™
Greece
28 days using the app
July 14, 2024

Easy to use, Fast response from the team and ok pricing.

My Store
Sweden
16 days using the app
October 4, 2024

Support client au top!

Creative Cadres
France
9 days using the app
Zendrop replied October 8, 2024

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer support. Your satisfaction is our priority!

July 10, 2024

Great and quick service!

Kerovo
Netherlands
About 2 months using the app
July 2, 2024

the staff is extremely helpful and most knowledgeable

Thomas & Associates
United States
About 1 month using the app
October 27, 2024

Removed money for no reason

Eye Cream
Latvia
7 days using the app
Zendrop replied October 29, 2024

We're sorry to hear that you've experienced this issue. We take these concerns seriously and want to help resolve it. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

Edited August 22, 2024

Maiane was super awesome, she was making everything so clear and easy to understand, Thank you

Eternal Sunshine
United States
3 months using the app
October 14, 2024

No está mal. Te aseguras que los productos lleguen de calidad y sin letras chinas a los clientes pero ese esfuerzo te lo meten de extra en los envíos que son muy caros. La atención al cliente increible (Janelle) muy amable.

MyTapSafe
Spain
2 days using the app
Zendrop replied October 15, 2024

Thank you for your feedback! We're glad to hear that you're satisfied with the product quality and Janelle's customer service. We understand your concerns about shipping costs, and we appreciate your insights as we continue to improve. We'll be reaching out to you to provide further assistance you may need.

June 1, 2024

Overall support when needed is great! However, I am still figuring out the best way to have a complete communication cycle when facing product availability and processing time challenges. I still recommend the app.

B4 Lifestyles
United States
Over 1 year using the app