Reviews (10,387)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

February 21, 2024

I've been using Zendrop for my online store for a few months now, and it's been really helpful. It works really well with my Shopify store, making everything easier for me.

What I really like about Zendrop is how helpful their team is. Whenever I had a question or a problem, they were always there to help me out.
I can really recommend Zendrop for any Dropshipping business

Proheal-innovations
United States
6 months using the app
August 14, 2024

Very helpful and fast response

AwakenPartner
Sweden
4 months using the app
August 5, 2024

very knowledgeable and helpful every time! excellent service!

AruraFlowBottle
United States
18 days using the app
June 24, 2024

WORST EXPERIENCE EVER!

I cannot emphasize enough how disappointing my experience with the Zendrop app has been. Despite upgrading to a paid plan, the service is absolutely terrible. The shipping options are incredibly limited, and even with the paid plan, they couldn't fulfill their own products on time.

No product , extension does not work if you downgrade means you must leave and your not welcome any more.

I expected a professional service, but Zendrop failed to deliver on all fronts. If you're looking for a reliable dropshipping solution, stay away from Zendrop. Save your time, money, and sanity.

Avoid this app at all costs!

BAMBY
United Kingdom
7 months using the app
Zendrop replied June 26, 2024

Thank you for sharing your feedback. We have reached out to you via email to assist you with this.

October 17, 2024

Mycket hjälpsamma och lätta att få tag på. Jag är en newbie I detta och har många frågetecken.... de är väldigt hjälpsamma med alla mina newbiefrågor...m

Bikdesign e-com store
Sweden
About 2 months using the app
Zendrop replied October 23, 2024

Thank you for your kind words! We’re glad to hear that our team has been helpful and supportive as you navigate your journey. Your questions are always welcome, and we’re here to assist you every step of the way!

May 4, 2024

there are a lot of different products and its really easy to use! Customer service is also really helpfull if you have a specific problem. five stars

Magnetique Fragrances
Germany
About 1 year using the app
June 28, 2024

Zendrop's customer support is instant and friendly. They were incredibly helpful with helping me handle an issue and their fulfillment service has always been superb. Shoutout to Ian, Nyka, and Kelley from the support team for their help! Totally recommend Zendrop.

Qlovara
United States
5 months using the app
August 19, 2024

They have a great Support Team! And a lot of cool items!
Thanks Zendrop

Splurge Leisure
United States
About 1 month using the app
July 25, 2024

Juan was really friendly and he helped me a lot!

Moventi.
Netherlands
3 months using the app
Edited May 30, 2024

Great service from the Zendrop team, their help is fast and on point. I would definitely recommend them to anyone. I even had a change of heart and decided to give customers free products rather than return them

Z CLOTHING
South Africa
About 2 months using the app