Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dropshipping features, including a vast catalog of high-quality products, automated order fulfillment, and real-time inventory management. They value the ability to customize packaging and include personalized branding. The app's competitive pricing plans, advanced features in premium plans, and responsive customer support are also highly praised. Merchants also benefit from the educational resources and supportive community provided.

February 26, 2024

Using Zendrop for a while now never got premium trial and you dont need in the beginning, free one is good enough if you just trying products. Customer support team are the g's ngl always answer your question, the bot they have is kinda cooked tho no clue whats going on in his fake brain but i guess hes trying his best. 5 stars would recommend using

Feuer Box
Germany
About 1 month using the app
April 1, 2024

Using Zendrop has so far been a blast. I was forwarded to a bot for help and was feeling like i needed to communicate one on one with a person and their help center afforded me that opportunity. This, to me, is true customer service. We truly seem to be lacking in this here in the US anymore and I can only say thank you!

LectroStuffez
United States
16 days using the app
February 23, 2024

Zendrop is my go-to for dropshipping. Their product catalogs are top-notch, offering quality items for every taste. Customer service is outstanding – quick, knowledgeable, and always helpful. Shipping is fast and reliable, a game-changer for my business. I've recommended Zendrop to others and have proof of its positive impact. It's simply the best for hassle-free dropshipping!

MARSH
United States
5 months using the app
February 12, 2024

"Zendrop has been a game-changer for my Shopify store. The app is incredibly user-friendly and integrates seamlessly with my store. It offers a wide range of high-quality products from reliable suppliers. The automated order fulfillment feature saves me a significant amount of time and the customer service is top-notch - responsive, helpful, and dedicated to resolving issues. The shipping times are impressive too. Overall, Zendrop has enhanced the efficiency of my e-commerce business and I would highly recommend it to other Shopify store owners."

MOTIVATIONALCLUBONLINESHOPPING
India
About 1 month using the app
February 12, 2024

I'm learning a lot from the Zendrop Agents, asking questions and getting things done little at a time. If you're stuck on something, ask them and they will fix it. The Zendrop site is very simple and easy to use.

My Store
United States
About 2 months using the app
Edited February 5, 2024

Great experience with them. First time doing my sample order, missing a few things and ask for clarification and they did provide me with assurance for my future order. Their customer service was fabulous and the branding feature they provided are like a huge discount. Will continue using them for having a great customer service. Of course the distribution channel. I really appreciate that they change their logistic partner depends on the location of my order.

Hawkin Whirl
Malaysia
About 2 months using the app
February 2, 2024

Had a problem with my billing and the support staff were quick to fix it and very professional about it. It was a pleasure chatting with the young Lady that helped me.

The GREAT STUFF STORE
United States
12 months using the app
February 20, 2024

i needed help with a refund and i reached out to support and got JO she helped me out with everything and got my refund. Zendrop is one of the best dropshipping platforms to work with, if you want to get into dropshipping i recommend using them. thanks to Zendrop and all there staff.

New 2 U Treasures
United States
About 1 month using the app
February 20, 2024

Customer support staff is super friendly and helpful. Quick to respond and answer all of my questions with just the right information. Services are very convenient. Jemima assisted me.

TrendMasters
Canada
About 2 months using the app
April 27, 2024

They have lots of products and make importing products quite easy and straight forward. I have reached out multiple times and customer service is always helpful and extremely quick. Thank you very much Zendrop for helping a beginner dropshipper so much!

Happier Employees
United States
4 days using the app