Reviews (1,461)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support and seamless Shopify integration, which simplifies product sourcing and order fulfillment. They value its automation features, like automatic fulfillment and real-time tracking, which boost operational efficiency. Additional perks include the use of a single subscription across multiple accounts and options for branded packaging. The platform also offers educational support to optimize usage.

March 26, 2025

I requested product certification and additional information. Khubaib helped me, and within 19 hours, I received the information I needed! That's really fast.

He provides really good service.

Thank you, my friend!

SPOYN
Germany
5 days using the app
Zendrop replied April 4, 2025

Thank you so much for the kind words! We’re thrilled to hear that Khubaib was able to assist you quickly and efficiently. We’ll make sure to pass along your appreciation to ...

January 6, 2025

I mostly sell POD products in my store but I also sell other products from Zendrop. I've been using Zendrop for about 4 years and I've been very happy with them during this time

Superhero Gear
United Kingdom
Almost 5 years using the app
Zendrop replied January 14, 2025

Thank you for sharing your experience! It's great to hear that you've been so happy with Zendrop over the past four years. We're glad to be part of your journey, and if you ...

Edited February 19, 2025

Merjerrie from Zendrop Support is an absolute lifesaver! When my store faced a labor-intensive crisis affecting hundreds of products, she stepped in with unmatched enthusiasm and a super friendly, happy demeanor. Even though it took her hours to meticulously fix every single product, her dedication and positive energy turned a potential disaster into a resounding success. I truly felt valued as a ...

LEYERS
India
2 months using the app
Zendrop replied February 11, 2025

Wow, what an amazing shoutout for Mae! It sounds like she truly went above and beyond to make your experience incredible. Thank you for sharing your feedback—it’s always a ...

March 7, 2025

I had a fantastic experience with Zendrop! From the moment I reached out, their team was friendly, professional, and genuinely eager to help. They went above and beyond to address my concerns promptly and efficiently. A special thanks to Shiza for their patience and dedication—truly exceptional service! It’s rare to find such outstanding customer support these days, and I genuinely appreciate the ...

VISM
Australia
About 2 months using the app
Zendrop replied March 10, 2025

Thank you for your amazing feedback! We're thrilled to hear about your fantastic experience and that Shiza provided exceptional service. Your support means a lot, and we look ...

February 1, 2025

I've been using Zendrop for about four months. Customer service did a good job helping me though the process of adding products to my store. Now adding products to my store is a piece of cake. The problem I have is simple every day products you would want e-bike accessories, camping gear, (which I did find but not under camping), pickle ball products are no where to be found. I was going to ...

The Northeast Loft
United States
3 months using the app
Zendrop replied February 11, 2025

Thank you for sharing your experience! We’re glad to hear Zendrop’s customer service has been helpful in getting products added to your store. We understand your concerns ...

March 28, 2025

Harvey found an answer to my question so fast! I really appreciate him and all of the associates I have had the opportunity to work with!

Sleep Whisperer
United States
26 days using the app
Zendrop replied April 4, 2025

Thank you for the wonderful feedback! We’re so glad Harvey was able to find the answer you needed quickly. It’s fantastic to hear you've had such great experiences with our ...

January 20, 2025

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Bible Quote Jar
United Kingdom
2 months using the app
Zendrop replied January 24, 2025

Thank you so much for your kind words! We're thrilled to hear that your Zendrop experience has been amazing and that Nyka was able to provide such excellent support. It's ...

March 2, 2025

They are very quick if you have any questions or issues! The best fulfillment service I have ever used and I have tried many!!

Otter Comfort
Norway
8 months using the app
Zendrop replied March 4, 2025

Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a great experience. We’re always here to help!

May 25, 2025

Great service from Liezel! Very helpful.

PetHealthWellness
Australia
30 days using the app
December 28, 2024

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about ...

Sleetfeet
United States
10 months using the app
Zendrop replied January 14, 2025

Thank you for sharing such a detailed and positive experience! We're thrilled to hear that Khubaib was able to assist you so thoroughly and effectively. It's great to know ...