Reviews (1,475)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that simplifies dropshipping, offering automated fulfillment for timely order processing and shipping. Its seamless Shopify integration and responsive customer support are highly praised. Features like branded packaging and a diverse product catalog enhance professional image and product sourcing. The platform's efficient logistics management and cost-effective subscription options, including promotional offers, are also valued for ...

February 17, 2025

Nyka went about and beyond to resolve my issue and made sure I get the product delivered to customer asap great service team Zendrop I’m very satisfied with the service you provide to your customers

Pure Vitality Roots
United Kingdom
8 months using the app
Zendrop replied February 21, 2025

Thank you for your kind words! We're thrilled to hear that Nyka went above and beyond to assist you. Providing great service is our priority, and we truly appreciate your ...

December 28, 2024

Exceptional Support and Service – Zendrop Goes Above and Beyond

I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine ...

3 Little Things
United States
5 months using the app
Zendrop replied January 14, 2025

Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that ...

March 5, 2025

I'm pleased with my first experience chatting with Zendrop, Faye. My subscription and account issue was understood and dealt with quickly and sufficiently. Many thanks.

Sayby’s Sanctuary
United Kingdom
3 months using the app
Zendrop replied March 7, 2025

Thank you for sharing your experience! 😊 We're glad Faye could assist you quickly and efficiently. We're always here to help!

February 19, 2025

Great assistance by Khubaib. Tracked down the info and got back to me right away. Thanks so much!

Cove Collective™️
Canada
2 months using the app
Zendrop replied February 21, 2025

Thank you for your feedback! We're glad to hear that Khubaib provided quick and efficient assistance. We appreciate your support!

March 5, 2025

My experience with zendrop is amazing, They have winning products and their chat support are really amazing .

Highly Recommended!

Elvallo
United States
3 months using the app
Zendrop replied March 7, 2025

Thank you for your awesome feedback! 😊 We're so glad you're enjoying Zendrop and our chat support. Wishing you great success with your store!

February 12, 2025

These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.

Has2BGreen
United Kingdom
3 months using the app
Zendrop replied February 14, 2025

That's awesome to hear! It’s great that the support team was able to resolve your issue so quickly. While chatbots can be a bit tricky sometimes, it's reassuring that the ...

January 13, 2025

I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.

Rays treats
United States
About 2 months using the app
Zendrop replied January 17, 2025

Thank you for your fantastic feedback! We're thrilled to hear that you love Zendrop and find it easy to use. It's great to know that our support team and product sourcing ...

March 29, 2025

Excellent Support by Zendrop, Well trained support Team and quick response. Rafaela, Faye support was great.

eShopLovers
United States
About 1 month using the app
Zendrop replied April 4, 2025

Thank you for the fantastic feedback! We’re thrilled to hear that Rafaela and Faye provided you with excellent support. Your kind words mean a lot, and we’re always here to ...

March 11, 2025

Amazing customer support, good experience with order fulfillment.

RevivEye
United States
3 months using the app
Zendrop replied March 13, 2025

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer support and order fulfillment. Your satisfaction means a lot to us!

Edited May 13, 2025

Khubaib And Jacob from zendrop had very good customer service, and they provided genuine help with my problem, instead of ignoring it/not really caring. about the issue. I really appreciated his help, and they explained in very understandable ways.

TUNIMAL
Norway
2 months using the app
Zendrop replied February 14, 2025

It’s awesome that Khubaib was able to help you out so effectively! Great customer service like that can make such a difference when you’re dealing with issues. Glad to hear ...