Reviews (10,431)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines the dropshipping process and integrates smoothly with Shopify for automated order fulfillment. They value the wide range of high-quality products, fast shipping, and custom branding options that enhance customer loyalty. The responsive customer support and educational resources are also highlighted as key benefits. Merchants note the time savings and cost-effectiveness of the app's subscription model.

December 1, 2024

Very helpful team and always available! Can fix and answer most things within minutes. Very ease of use for the platform. Chris, my agent was super nice and helped me beyond my expectations.

Gadget and Gizmo World
United States
15 days using the app
December 4, 2024

Merjerrie from the Customer support was very helpful with my query. Not only she answered my questions but provided further details to navigate their app in a simple manner. Appreciate it.

My Store
Canada
24 days using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're thrilled to hear that Merjerrie was so helpful in answering your questions and providing clear guidance on navigating the app. We ...

December 2, 2024

Today i had some problems with my webshop, Janelle From the Help chat, helped me in les then 10 minutes to resolved to problem. nice work, keep it up.

Trends2have
Netherlands
About 2 months using the app
December 15, 2024

Easy to use however;

This isnt a free supplier website, it is based of the amount of products listed onto your store.

Meaning depending on the amount of products you list, you will be charged starting at 1 product listed on your store.

This isnt good for starting dropshippers, as you will be charged after a month for the products listed without you knowing.

Dr Neat
Australia
3 months using the app
Zendrop replied December 19, 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

January 20, 2025

Kind, Helpful, Supportive & Friendly! :)

Zehrmora
United Kingdom
7 months using the app
Zendrop replied January 24, 2025

Thank you for your lovely feedback! We're so glad to hear that you've had such a positive experience. If you need anything else, feel free to reach out—we're always here to ...

December 2, 2024

Just got help from Jacob. Super informative on what I was having difficulty with. Wrote out a step by step process and now the problem is solved.

FireSide Diffuser
United States
About 1 month using the app
December 5, 2024

I recently had a concern about my billing cycle and reached out to Zendrop's support team. Harvey, the representative I spoke with, was incredibly prompt and helpful in resolving my issue. He took the time to explain the breakdown of my bill, which I greatly appreciated. As someone new to Zendrop and Shopify, this level of support has been very reassuring. I look forward to continuing to work ...

Eyefull Needs
United States
27 days using the app
Zendrop replied December 20, 2024

Thank you for sharing your experience! We're so glad to hear that Harvey was able to resolve your billing concern promptly and provide clear explanations. It’s great to know ...

December 26, 2024

Do not download the shopify app: Zendrop. If you are looking for a review and a reason to not download this app extension here it is. The app says free to download and free to use but then charges you excessively. The products on the app are all overpriced, easily broken, and resent to you from china and other places out of the country. I am very unsatisfied with Zendrop especially because of the ...

SwingMate
United States
About 1 month using the app
Zendrop replied January 6, 2025

We’re sorry to hear about your experience and appreciate your feedback. We understand your concerns and are here to help. Our team will reach out to address your issues and ...

December 2, 2024

I have enjoyed the experience so far. And I will recommend Zendrop to anyone interested. Great customer service as well.

DAANI
United Kingdom
3 months using the app
February 11, 2025

Highly Recommend!. Support is amazing! Khubaib, Mariane, Rose, Mae and Jemima. Amazing support team!

ResurrectedStore
United States
7 months using the app
Zendrop replied February 14, 2025

Thanks so much for the kind words! It’s great to hear you had such positive experiences with Khubaib, Mariane, Rose, Mae, and Jemima. They’re definitely an asset to the team! ...